From d60eeb0a01589675b231c8ad07ca119726d28f34 Mon Sep 17 00:00:00 2001 From: "claude[bot]" <41898282+claude[bot]@users.noreply.github.com> Date: Wed, 28 Oct 2026 16:53:10 +0000 Subject: [PATCH] docs: Claude Code v2.1.312 - forceLoginMethod "console" no longer blocks the keyless sign-in; admins must deploy forceLoginOrgUUID Co-Authored-By: claude-yolo[bot] --- content/.metadata.json | 206 +++++++++--------- content/en/docs/claude-code/authentication.md | 13 +- .../en/docs/claude-code/cloud-environments.md | 11 +- content/en/docs/claude-code/iam.md | 13 +- .../en/docs/claude-code/settings-reference.md | 4 +- content/mcp/extensions/overview.md | 63 ++++++ ...how-do-i-log-out-of-all-active-sessions.md | 2 +- ...k-settings-on-team-and-enterprise-plans.md | 2 +- .../10593882-share-and-unshare-chats.md | 6 +- ...ith-local-mcp-servers-on-claude-desktop.md | 2 +- content/support/11101966-use-voice-mode.md | 8 +- ...the-claude-lti-in-canvas-by-instructure.md | 2 +- ...and-memory-to-build-on-previous-context.md | 8 +- ...being-asked-to-verify-my-payment-method.md | 2 +- .../11869629-use-claude-with-android-apps.md | 2 +- ...or-team-and-seat-based-enterprise-plans.md | 10 +- ...12173-get-started-with-claude-in-chrome.md | 2 +- ...eam-plan-from-monthly-to-annual-billing.md | 4 +- ...11783-create-and-edit-files-with-claude.md | 6 +- .../12157520-claude-code-usage-analytics.md | 2 +- .../support/12260368-use-incognito-chats.md | 2 +- .../support/12293051-use-claude-in-xcode.md | 2 +- ...age-usage-credits-for-paid-claude-plans.md | 2 +- ...6728-troubleshoot-claude-error-messages.md | 2 +- .../support/12512180-use-skills-in-claude.md | 2 +- ...d-using-the-desktop-extension-allowlist.md | 8 +- ...-quick-entry-with-claude-desktop-on-mac.md | 2 +- ...analytics-for-team-and-enterprise-plans.md | 24 +- ...2446-claude-in-chrome-permissions-guide.md | 4 +- .../12997503-team-plan-billing-faqs.md | 2 +- .../13132885-set-up-single-sign-on-sso.md | 8 +- ...3133195-set-up-jit-or-scim-provisioning.md | 6 +- ...1-configuring-session-security-settings.md | 6 +- .../13189465-log-in-to-your-claude-account.md | 2 +- .../13325567-account-management-faqs.md | 2 +- ...13345190-get-started-with-claude-cowork.md | 2 +- ...13371040-log-in-to-your-console-account.md | 2 +- ...13641943-visual-and-interactive-content.md | 6 +- .../support/13837440-use-plugins-in-claude.md | 4 +- ...gn-tasks-from-anywhere-in-claude-cowork.md | 4 +- ...ur-tasks-with-projects-in-claude-cowork.md | 12 +- ...sync-works-for-enterprise-organizations.md | 4 +- .../14604842-cyber-verification-program.md | 2 +- ...t-a-default-model-for-your-organization.md | 2 +- ...nage-model-access-for-your-organization.md | 8 +- ...1-get-started-with-1password-for-claude.md | 2 +- ...rstanding-your-pro-or-max-plan-invoices.md | 2 +- ...16893491-get-started-with-smart-reports.md | 14 +- ...claude-in-google-docs-sheets-and-slides.md | 4 +- ...ooled-group-budgets-on-enterprise-plans.md | 2 +- .../17203415-set-up-claude-for-intune.md | 22 +- ...rience-for-your-enterprise-organization.md | 4 +- .../8114491-get-started-with-claude.md | 2 +- ...8230524-delete-or-rename-a-conversation.md | 16 +- .../support/8325618-paid-plan-billing-faqs.md | 2 +- ...27-customizing-your-appearance-settings.md | 6 +- ...nt-to-a-team-or-enterprise-organization.md | 2 +- ...77-how-can-i-create-and-manage-projects.md | 6 +- 58 files changed, 329 insertions(+), 243 deletions(-) diff --git a/content/.metadata.json b/content/.metadata.json index 9b7b8e13e0..9cc8319958 100644 --- a/content/.metadata.json +++ b/content/.metadata.json @@ -1,7 +1,7 @@ { "metadata": { "version": "2.0", - 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"sha256": "f9f1376203990cba4577d032494141112f5bad285a26bbec6673d8fd8a3b380a", + "sha256": "78a6a4f95c4f198296a2472010821a5ecd1ab1b7f94adc2eb12b1e0b4d0251c3", "size": 9107 }, { @@ -11251,8 +11251,8 @@ "url": "https://support.claude.com/en/articles/12997503-team-plan-billing-faqs", "status": "success", "path": "support/12997503-team-plan-billing-faqs.md", - "sha256": "a82e89332e5b6ab60b3c8e27fa199caf3851e78a4d98a1ecdfe6b51b4bbb1e49", - "size": 5419 + "sha256": "130315631ad77f09e65f49be479327abdd413e5f66c331595dcb97b52fcba078", + "size": 5411 }, { "url": "https://support.claude.com/en/articles/13015708-access-the-compliance-api", @@ -11300,15 +11300,15 @@ "url": "https://support.claude.com/en/articles/13132885-set-up-single-sign-on-sso", "status": "success", "path": "support/13132885-set-up-single-sign-on-sso.md", - "sha256": "9832716903c93a6cd0e26c1cde85d24d86824787712684f98cc0ecb71fab3a86", - "size": 13639 + "sha256": "1cebdaf41441fcb85f25b80af211fa2ff8e836ced43fb8be2d2c2c1af92aba4d", + "size": 13643 }, { "url": "https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning", "status": "success", "path": "support/13133195-set-up-jit-or-scim-provisioning.md", - 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"sha256": "e890b540cfc6436004731caa45110d0a107eaf4c1eb7b98d7dfe42b0e51d0426", - "size": 2600 + "sha256": "3d71a418333ab9a2aa603f66648f84b681ace37bef6b5d4acb158f6c9c5ef34f", + "size": 2596 }, { "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "status": "success", "path": "support/13345190-get-started-with-claude-cowork.md", - "sha256": "d4c71cdcd629128286913fbe4e5b992383f74468fef36fd369224ee662f4239a", + "sha256": "8b66f801a1025919b99fb7bafe790bb94009f4726fabd87dc6e5d3fe673bf997", "size": 22036 }, { @@ -11412,7 +11412,7 @@ "url": "https://support.claude.com/en/articles/13371040-log-in-to-your-console-account", "status": "success", "path": "support/13371040-log-in-to-your-console-account.md", - "sha256": "07b001e70a180c52576f5b1de10aba7a5912e709396c1c85b40ba5f02ddce532", + "sha256": "b4c2d34f3aa4bca60f72fe32f4a960005ad7060f177e8d9e42f052299a480f7c", "size": 4611 }, { @@ -11468,8 +11468,8 @@ "url": "https://support.claude.com/en/articles/13641943-visual-and-interactive-content", "status": "success", "path": "support/13641943-visual-and-interactive-content.md", - "sha256": "c2480869bf646482057f6809d17e52f0fc900bf0eff511e56a2298b2c5700829", - "size": 6505 + "sha256": "9b0e0f3ffef4a5f5b3b165d7654a14033dcbe9ab661166a52bfa07be133ce153", + "size": 6513 }, { "url": "https://support.claude.com/en/articles/13663666-use-visual-and-interactive-content-on-team-and-enterprise-plans", @@ -11524,8 +11524,8 @@ "url": "https://support.claude.com/en/articles/13837440-use-plugins-in-claude", "status": "success", "path": "support/13837440-use-plugins-in-claude.md", - "sha256": "64f38bce74e2538abba629941058639f0497155c3f927610e43f52d886ad53b7", - "size": 15191 + "sha256": "6157c95ca04f6deb27a8da1b44d65723254822a1c2f4725527d29173c32ae67e", + "size": 15193 }, { "url": "https://support.claude.com/en/articles/13854387-schedule-recurring-tasks-in-claude-cowork", @@ -11622,8 +11622,8 @@ "url": "https://support.claude.com/en/articles/13947068-assign-tasks-from-anywhere-in-claude-cowork", "status": "success", "path": "support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md", - "sha256": "b5a276accfe8e19258272219dad3a9f24d14bf4f1f6c80a09a6688657b33e619", - "size": 8965 + "sha256": "81b911ba6c68018879e17c34b5f3c362de38b4be8b75ba4508ac1edfba207bc8", + "size": 8969 }, { "url": "https://support.claude.com/en/articles/13979539-custom-visuals-in-chat-and-cowork", @@ -11643,8 +11643,8 @@ "url": "https://support.claude.com/en/articles/14116274-organize-your-tasks-with-projects-in-claude-cowork", "status": "success", "path": "support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md", - "sha256": "02568d6d50d0e19db206b5cc71e7dc68fde773f3ca37fbfab01f271befe1b16f", - "size": 7841 + "sha256": "7bde2293f205b4f0a8c75c7e3921388c88269b9d3f69299528e43fc692fa5dba", + "size": 7851 }, { "url": "https://support.claude.com/en/articles/14128542-let-claude-use-your-computer-in-cowork", @@ -11713,8 +11713,8 @@ "url": "https://support.claude.com/en/articles/14499648-how-scim-sync-works-for-enterprise-organizations", "status": "success", "path": "support/14499648-how-scim-sync-works-for-enterprise-organizations.md", - "sha256": "0b12e230941e85bcc582503f758cf5960664ad06d129561bc61ecd6347037e67", - "size": 7672 + "sha256": "35d43cc1fa9933d8b54043d2a5e8600ef7743e9f679f18c1a767877f66399e38", + "size": 7670 }, { "url": "https://support.claude.com/en/articles/14503520-available-beta-and-research-preview-features", @@ -11825,8 +11825,8 @@ "url": "https://support.claude.com/en/articles/14604842-cyber-verification-program", "status": "success", "path": "support/14604842-cyber-verification-program.md", - "sha256": "0dfb4b06a46357a5119fe4b3b18b795f7ba668f43438e480a195468318ec3eaf", - "size": 36208 + "sha256": "fe2e0acf8897c90d49558e7564e340afee6f2385aafebd6b1f66281f24a76109", + "size": 36204 }, { "url": "https://support.claude.com/en/articles/14625619-claim-and-migrate-accounts-on-your-domain", @@ -11937,8 +11937,8 @@ "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "status": "success", "path": "support/15330088-set-a-default-model-for-your-organization.md", - "sha256": "e23a08686716c50c8545e382e71ec70bb9fda0e1ecd0bc4c0ddd0a871bdfc45e", - "size": 11311 + "sha256": "1f0a3757f546747611b69eabddf3109acf668fd3eda63530c5c13392ee391027", + "size": 11313 }, { "url": "https://support.claude.com/en/articles/15330651-claude-enterprise-admin-api-reference-guide", @@ -12049,8 +12049,8 @@ "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "status": "success", "path": "support/15694740-manage-model-access-for-your-organization.md", - "sha256": "7a13389b5bf8764fde190d6a2038c1a321b7a90860eb0838da3fe2910f52b6bc", - "size": 10326 + "sha256": "8198831d8b93b980e4a0d895f92d9d926e53a2c7591b9f32d2a918597397a62e", + "size": 10334 }, { "url": "https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration", @@ -12084,7 +12084,7 @@ "url": "https://support.claude.com/en/articles/15936181-get-started-with-1password-for-claude", "status": "success", "path": "support/15936181-get-started-with-1password-for-claude.md", - "sha256": "f76bfaa2eb34c12e2dd18fa1dd92e0851b15737105b1d1a21dd7661b7459acc3", + "sha256": "719c474b8e9f97ff99161829189fb39d2c01215b93060065c445a22b9a421c26", "size": 5058 }, { @@ -12133,8 +12133,8 @@ "url": "https://support.claude.com/en/articles/16607638-understanding-your-pro-or-max-plan-invoices", "status": "success", "path": "support/16607638-understanding-your-pro-or-max-plan-invoices.md", - "sha256": "56b387d9c5cf31b34fdab1baf495b9cadada00c38607628655f123ec45d7979e", - "size": 5836 + "sha256": "ed986f6f21e277e7d3823ea0bbdfa5d953ed292539bfaa9cf23bdc50e05ac464", + "size": 5838 }, { "url": "https://support.claude.com/en/articles/16607668-understanding-your-team-plan-invoices", @@ -12217,8 +12217,8 @@ "url": "https://support.claude.com/en/articles/16893491-get-started-with-smart-reports", "status": "success", "path": "support/16893491-get-started-with-smart-reports.md", - "sha256": "101f624cf22165e8aedffb122b9b5abb41ac40413d8ce0407e1ac7798939e143", - "size": 15963 + "sha256": "2fa9d5f43dc4bf12cedd09c2e2267158dc61f6e77f847680352194f9d8e2d7c4", + "size": 15965 }, { "url": "https://support.claude.com/en/articles/16923645-get-started-with-claude-docs", @@ -12238,8 +12238,8 @@ "url": "https://support.claude.com/en/articles/16951679-use-claude-in-google-docs-sheets-and-slides", "status": "success", "path": "support/16951679-use-claude-in-google-docs-sheets-and-slides.md", - "sha256": "d5d0daea8e445e5cc261d5bd32912157c2bc4ac82aa4f8609fa99f0cbc871b13", - "size": 21896 + "sha256": "70d077109c81be9fc37524806567f31d268b3deb9136a2f10d4feaf9025c090c", + "size": 21894 }, { "url": "https://support.claude.com/en/articles/16952184-set-up-salesforce-in-claude-for-your-organization", @@ -12266,8 +12266,8 @@ "url": "https://support.claude.com/en/articles/17005973-manage-pooled-group-budgets-on-enterprise-plans", "status": "success", "path": "support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md", - "sha256": "09fce0c2b013f0b0b0752c8ee4a1e3c736bcc5937454ad4b299e49ce9bbe79cc", - "size": 6984 + "sha256": "1aa195efa9400faf036a7c1a72d0762f57b2a5b81e560502739bfa1dc536ddbf", + "size": 6982 }, { "url": "https://support.claude.com/en/articles/17007452-what-is-a-limit-reset", @@ -12315,8 +12315,8 @@ "url": "https://support.claude.com/en/articles/17203415-set-up-claude-for-intune", "status": "success", "path": "support/17203415-set-up-claude-for-intune.md", - "sha256": "db192c977cde02e3cf59fc1181d12ba4889bfc7c54363cacaa6bb3a09dba658f", - "size": 11377 + "sha256": "980949ca6dd6e70625afbc29fefb9636a871fa63abf6d33517f1ae28db43709c", + "size": 11385 }, { "url": "https://support.claude.com/en/articles/17318731-use-claude-code-local-mode-and-claude-cowork-local-mode-on-a-hipaa-ready-enterprise-plan", @@ -12343,8 +12343,8 @@ "url": "https://support.claude.com/en/articles/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization", "status": "success", "path": "support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md", - "sha256": "907b05739b02d8347ad498cec2940607e776c163fde1c933b384b4868f5861d1", - "size": 24634 + "sha256": "1759abf1bb575cf16cf4bac64a047fe40ca63ef36fa64e3de83582dedcc9b5d7", + "size": 24638 }, { "url": "https://support.claude.com/en/articles/17454700-get-started-with-claude-dashboards", @@ -14380,8 +14380,8 @@ "url": "https://code.claude.com/docs/en/iam", "status": "success", "path": "en/docs/claude-code/iam.md", - "sha256": "2fac747fa977317f15bbd91155180398d3488643b94bdc2be2fdd0030e1e94d5", - "size": 34343 + "sha256": "b037e09533a903e31bc98c675a33c631b82d0dbe5f4c36b5302a790d77976199", + "size": 36527 }, { "url": "https://code.claude.com/docs/en/desktop-changelog", diff --git a/content/en/docs/claude-code/authentication.md b/content/en/docs/claude-code/authentication.md index e23be3f1f7..f9d60cfd09 100644 --- a/content/en/docs/claude-code/authentication.md +++ b/content/en/docs/claude-code/authentication.md @@ -127,7 +127,8 @@ In practice, the profile stores an OAuth login while an API key is a static cred You don't get the choice on every machine. Claude Code creates an API key without asking in these cases: * You run against a cloud provider, such as [Amazon Bedrock, Google Cloud's Agent Platform, or Microsoft Foundry](https://code.claude.com/docs/en/third-party-integrations.md) or [Claude Platform on AWS](https://code.claude.com/docs/en/claude-platform-on-aws.md) -* Any settings file sets [`forceLoginOrgUUID`](#restrict-login-to-your-organization), or sets `forceLoginMethod` to `"claudeai"` or `"console"` +* Any settings file sets [`forceLoginOrgUUID`](#restrict-login-to-your-organization), or sets `forceLoginMethod` to `"claudeai"` +* `forceLoginMethod` is `"console"` and no settings file sets `forceLoginOrgUUID`, until you retry from the error screen after a failed sign-in * A managed settings source on your machine, such as the managed settings file, an MDM profile, or the cached server-managed settings, exists but Claude Code [can't read it](https://code.claude.com/docs/en/managed-settings.md#invalid-entries-in-managed-settings) and no other managed source supplies a policy Unset `ANTHROPIC_API_KEY` before you sign in without a key. @@ -140,6 +141,16 @@ After you sign in without a key, you have a profile instead of a stored API key: Everything else about profiles applies to this sign-in, including where it ranks against your other credentials, the `Profile` row you get in `/status`, and the features that need a claude.ai login. See [Anthropic profiles and federation credentials](#anthropic-profiles-and-federation-credentials). +#### Stop offering the keyless sign-in on managed machines + +To stop Claude Code offering the [keyless sign-in](#sign-in-without-an-api-key), use your device management tooling to deploy [`forceLoginOrgUUID`](https://code.claude.com/docs/en/settings-reference#forceloginorguuid) in [managed settings](https://code.claude.com/docs/en/managed-settings.md) to each developer's machine. Set it to your [Console organization ID](https://platform.claude.com/settings/organization). Before you deploy it, make sure each developer has a [role that can create API keys](#claude-console-authentication). Once you deploy it, a developer without that role can't sign in to Console at `/login`. + +With only `forceLoginMethod` set to `"console"`, developers can retry a failed sign-in and choose the keyless option. Once `forceLoginOrgUUID` is deployed, the login screen drops that option, but developers can still use an [Anthropic profile](#anthropic-profiles-and-federation-credentials) they have or create with [`ant auth login`](https://platform.claude.com/docs/en/cli-sdks-libraries/cli/authentication). After you deploy it, handle these credentials and logins on each machine: + +* **Keyless sign-ins**: to move a developer to an API key, have them log out and then log in to Console again, which creates the key. For a keyless sign-in, they run `claude auth logout` in their shell. For an `ant auth login` profile, they run `ant auth logout`. Claude Code refuses the session if a profile and an API key are both on the machine, so they log out first. +* **Environment and helper credentials**: Claude Code refuses sessions that authenticate with `ANTHROPIC_API_KEY`, `ANTHROPIC_AUTH_TOKEN`, or `apiKeyHelper`, even when managed settings supply them. Remove those credentials, then have developers run `/login` to create a saved API key. +* **claude.ai logins**: Claude Code [refuses a login](#restrict-login-to-your-organization) to an organization you haven't listed, including one already in use on the machine. To keep one, add it to a `forceLoginOrgUUID` array. + ### Cloud provider authentication For teams using Amazon Bedrock, Google Cloud's Agent Platform, or Microsoft Foundry: diff --git a/content/en/docs/claude-code/cloud-environments.md b/content/en/docs/claude-code/cloud-environments.md index a78ac2c3a5..6363c60da7 100644 --- a/content/en/docs/claude-code/cloud-environments.md +++ b/content/en/docs/claude-code/cloud-environments.md @@ -99,10 +99,9 @@ Network secrets are available on Pro, Max, Team, and Enterprise plans. To check These requirements decide whether you can add a secret and whether the agent proxy can use it once added: -* **Role**: on Pro, Max, and Team plans, you can add and delete secrets on your own environments whatever your role. On Team and Enterprise, Owners hold an organization admin role in your claude.ai organization and Admins don't, which changes what you see in these cases: - * **Your own environment on Enterprise**: with an organization admin role, you add and delete secrets. Without it, the **Network secrets** row opens the secrets list with the note "Only an organization admin can add or delete network secrets" and no **Add secret** or delete button. Ask an Owner to add the secret to a [shared environment](#organization-shared-environments), then run your sessions there +* **Role**: on every plan, you can add and delete secrets on your own environments whatever your role. On Team and Enterprise, Owners hold an organization admin role in your claude.ai organization and Admins don't, which changes what you see in these cases: + * **Your own environment**: without an organization admin role, **Add secret** opens a [shorter form](#add-a-secret-without-the-role) * **A shared environment**: Owners [add and delete its secrets](#add-a-credential) from admin settings. Without an organization admin role, ask an Owner to add the secret, because the environment's dialog has no **Network secrets** section - * **Your own environment on Team**: without an organization admin role, **Add secret** opens a [shorter form](#add-a-secret-without-the-role) that takes one host * **Environment type**: an Anthropic-hosted cloud environment that already exists. A [self-hosted environment](https://code.claude.com/docs/en/self-hosted-environments) doesn't have network secrets * **API reachability**: the API accepts connections from the internet, because requests leave from Anthropic's network * **Encryption keys**: if your organization uses customer-managed encryption keys, you can't save network secrets @@ -111,7 +110,7 @@ These requirements decide whether you can add a secret and whether the agent pro You add secrets one at a time. To change a secret's hosts or value, delete it and add it again. -To add a secret to a [shared environment](#organization-shared-environments), open it for editing from the **Cloud environments** page in [admin settings](https://claude.ai/admin-settings), then continue from step 2 in its **Network secrets** section. If you're on a Team plan and don't hold an [organization admin role](#requirements), follow step 1 on your own environment, then [fill in the shorter form](#add-a-secret-without-the-role). +To add a secret to a [shared environment](#organization-shared-environments), open it for editing from the **Cloud environments** page in [admin settings](https://claude.ai/admin-settings), then continue from step 2 in its **Network secrets** section. If you're on a Team or Enterprise plan and don't hold an [organization admin role](#requirements), follow step 1 on your own environment, then [fill in the shorter form](#add-a-secret-without-the-role). **1. Open the environment's network secrets** @@ -133,9 +132,9 @@ Select **Add**. The secret appears in the list with its hosts, saved without the To confirm the secret works, start a session in the environment and ask Claude to call the API, for example with `curl`. The API answers as if the key were in the request, and the key doesn't appear in the session's environment variables or in any file. If the list marks a secret **Not sent** instead, the note under it says why and what to do. Two secrets whose hosts overlap without matching exactly get no marker, and the agent proxy sends only one of them. -#### Add a secret on a Team plan without an organization admin role +#### Add a secret without an organization admin role -If you're on a Team plan and don't hold an [organization admin role](#requirements), the **Add secret** form takes one secret for one host. Select your environment's [**Network secrets** row](#add-a-credential) and then **Add secret**. Fill in these fields and select the form's **Add secret** button: +If you're on a Team or Enterprise plan and don't hold an [organization admin role](#requirements), the **Add secret** form takes one secret for one host. Select your environment's [**Network secrets** row](#add-a-credential) and then **Add secret**. Fill in these fields and select the form's **Add secret** button: * **Host**: the one host that gets the secret, such as `api.example.com`. The form doesn't accept a `*.` wildcard * **Name**: an optional label for the secret diff --git a/content/en/docs/claude-code/iam.md b/content/en/docs/claude-code/iam.md index e23be3f1f7..f9d60cfd09 100644 --- a/content/en/docs/claude-code/iam.md +++ b/content/en/docs/claude-code/iam.md @@ -127,7 +127,8 @@ In practice, the profile stores an OAuth login while an API key is a static cred You don't get the choice on every machine. Claude Code creates an API key without asking in these cases: * You run against a cloud provider, such as [Amazon Bedrock, Google Cloud's Agent Platform, or Microsoft Foundry](https://code.claude.com/docs/en/third-party-integrations.md) or [Claude Platform on AWS](https://code.claude.com/docs/en/claude-platform-on-aws.md) -* Any settings file sets [`forceLoginOrgUUID`](#restrict-login-to-your-organization), or sets `forceLoginMethod` to `"claudeai"` or `"console"` +* Any settings file sets [`forceLoginOrgUUID`](#restrict-login-to-your-organization), or sets `forceLoginMethod` to `"claudeai"` +* `forceLoginMethod` is `"console"` and no settings file sets `forceLoginOrgUUID`, until you retry from the error screen after a failed sign-in * A managed settings source on your machine, such as the managed settings file, an MDM profile, or the cached server-managed settings, exists but Claude Code [can't read it](https://code.claude.com/docs/en/managed-settings.md#invalid-entries-in-managed-settings) and no other managed source supplies a policy Unset `ANTHROPIC_API_KEY` before you sign in without a key. @@ -140,6 +141,16 @@ After you sign in without a key, you have a profile instead of a stored API key: Everything else about profiles applies to this sign-in, including where it ranks against your other credentials, the `Profile` row you get in `/status`, and the features that need a claude.ai login. See [Anthropic profiles and federation credentials](#anthropic-profiles-and-federation-credentials). +#### Stop offering the keyless sign-in on managed machines + +To stop Claude Code offering the [keyless sign-in](#sign-in-without-an-api-key), use your device management tooling to deploy [`forceLoginOrgUUID`](https://code.claude.com/docs/en/settings-reference#forceloginorguuid) in [managed settings](https://code.claude.com/docs/en/managed-settings.md) to each developer's machine. Set it to your [Console organization ID](https://platform.claude.com/settings/organization). Before you deploy it, make sure each developer has a [role that can create API keys](#claude-console-authentication). Once you deploy it, a developer without that role can't sign in to Console at `/login`. + +With only `forceLoginMethod` set to `"console"`, developers can retry a failed sign-in and choose the keyless option. Once `forceLoginOrgUUID` is deployed, the login screen drops that option, but developers can still use an [Anthropic profile](#anthropic-profiles-and-federation-credentials) they have or create with [`ant auth login`](https://platform.claude.com/docs/en/cli-sdks-libraries/cli/authentication). After you deploy it, handle these credentials and logins on each machine: + +* **Keyless sign-ins**: to move a developer to an API key, have them log out and then log in to Console again, which creates the key. For a keyless sign-in, they run `claude auth logout` in their shell. For an `ant auth login` profile, they run `ant auth logout`. Claude Code refuses the session if a profile and an API key are both on the machine, so they log out first. +* **Environment and helper credentials**: Claude Code refuses sessions that authenticate with `ANTHROPIC_API_KEY`, `ANTHROPIC_AUTH_TOKEN`, or `apiKeyHelper`, even when managed settings supply them. Remove those credentials, then have developers run `/login` to create a saved API key. +* **claude.ai logins**: Claude Code [refuses a login](#restrict-login-to-your-organization) to an organization you haven't listed, including one already in use on the machine. To keep one, add it to a `forceLoginOrgUUID` array. + ### Cloud provider authentication For teams using Amazon Bedrock, Google Cloud's Agent Platform, or Microsoft Foundry: diff --git a/content/en/docs/claude-code/settings-reference.md b/content/en/docs/claude-code/settings-reference.md index 2c44189b3f..607d5980d8 100644 --- a/content/en/docs/claude-code/settings-reference.md +++ b/content/en/docs/claude-code/settings-reference.md @@ -5173,7 +5173,9 @@ Unlike [`awsAuthRefresh`](#awsauthrefresh), Claude Code always runs this command ### `forceLoginMethod` -Restrict which kind of account people can log in with. Set `"claudeai"` to allow only claude.ai accounts, `"console"` to allow only Claude Console accounts, or `"gateway"` to send people to a [cloud gateway](https://code.claude.com/docs/en/claude-apps-gateway) instead of a first-party login. Administrators set it in managed settings and pair it with [`forceLoginOrgUUID`](#forceloginorguuid) to keep developers' claude.ai logins inside one organization. If you set it to `"claudeai"` or `"console"` in any settings file, Claude Code also stops offering the [keyless Console sign-in](https://code.claude.com/docs/en/authentication.md#sign-in-without-an-api-key) in the sessions that file applies to. +Restrict which kind of account people can log in with. Set `"claudeai"` to allow only claude.ai accounts, `"console"` to allow only Claude Console accounts, or `"gateway"` to send people to a [cloud gateway](https://code.claude.com/docs/en/claude-apps-gateway) instead of a first-party login. Administrators set it in managed settings and pair it with [`forceLoginOrgUUID`](#forceloginorguuid) to keep developers' claude.ai logins inside one organization. + +If you set it to `"claudeai"` in any settings file, Claude Code also stops offering the [keyless Console sign-in](https://code.claude.com/docs/en/authentication.md#sign-in-without-an-api-key) in the sessions that file applies to. With `"console"` alone, people can still reach the keyless sign-in after a failed login. To stop Claude Code offering it, see [Stop offering the keyless sign-in on managed machines](https://code.claude.com/docs/en/authentication.md#stop-offering-the-keyless-sign-in-on-managed-machines), which also lists what else `forceLoginOrgUUID` changes. * **Scope**: [`Any file`](#scopes). Claude Code honors `"gateway"` from the same sources as [`forceLoginGatewayUrl`](#forcelogingatewayurl) and treats it as unset everywhere else. * **Type**: string, one of: diff --git a/content/mcp/extensions/overview.md b/content/mcp/extensions/overview.md index 6e61de1ce9..3ffc6cc363 100644 --- a/content/mcp/extensions/overview.md +++ b/content/mcp/extensions/overview.md @@ -119,6 +119,8 @@ A **breaking change** is any modification that would cause existing implementati Clients and servers advertise their support for extensions in the `extensions` field within their respective capability declarations. +The examples below use protocol version `2026-07-28` and later. For `2025-11-25` and earlier, see [Initialization-Based Versions](#initialization-based-versions). + ### Client Capabilities Clients advertise extension support in `_meta["io.modelcontextprotocol/clientCapabilities"]` within each request: @@ -182,6 +184,67 @@ Servers advertise extension support in the `server/discover` response: Each extension specifies the schema of its settings object; an empty object indicates no settings. +### Initialization-Based Versions + +Extensions became an official part of the protocol in version `2026-07-28`. Before that, many SDKs, clients, and servers already negotiated extensions on `2025-11-25` and earlier during the [`initialize` handshake](https://modelcontextprotocol.io/specification/2025-11-25/basic/lifecycle#initialization), using `params.capabilities.extensions` in the request and `result.capabilities.extensions` in the response. The extension identifiers and settings objects follow the same rules as above. + +> [!NOTE] +> +> The `extensions` field is not part of the published schemas for these protocol versions, and supporting it is not required for conformance. SDKs that can carry `capabilities.extensions` through `initialize` are encouraged to do so, so that extensions work consistently across protocol versions. Check that your SDK can send and receive this field, and that the extension supports the negotiated protocol version. If the other side's capabilities omit `extensions`, or omit a given extension, treat that extension as unsupported and follow [Graceful Degradation](#graceful-degradation). + +**Client request** + +Clients advertise extension support in the `initialize` request: + +```json theme={null} +{ + "jsonrpc": "2.0", + "id": 1, + "method": "initialize", + "params": { + "protocolVersion": "2025-11-25", + "capabilities": { + "roots": { + "listChanged": true + }, + "extensions": { + "io.modelcontextprotocol/ui": { + "mimeTypes": ["text/html;profile=mcp-app"] + } + } + }, + "clientInfo": { + "name": "ExampleClient", + "version": "1.0.0" + } + } +} +``` + +**Server response** + +Servers advertise extension support in the `initialize` response: + +```json theme={null} +{ + "jsonrpc": "2.0", + "id": 1, + "result": { + "protocolVersion": "2025-11-25", + "capabilities": { + "tools": {}, + "extensions": { + "io.modelcontextprotocol/ui": {} + } + }, + "serverInfo": { + "name": "ExampleServer", + "version": "1.0.0" + } + } +} +``` + ### Graceful Degradation If one side supports an extension but the other doesn't, the supporting side needs to either fall back to core protocol behavior or reject the request with an appropriate error if the extension is mandatory. diff --git a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md index ad7f108948..d28daa636b 100644 --- a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md +++ b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md @@ -46,7 +46,7 @@ Logging out of all active sessions also logs you out of Claude Code. To log out If you used your Claude account to authenticate into Claude Code, you can see and log out of those sign-ins in **Settings > Account**, where they're listed with your other sessions. If they aren't listed there, manage your authorization tokens in **Settings > Claude Code**. To remove a token and log out of Claude Code, click the trash can icon. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1793170800&signature=12cbe093d47e169af1d703524a5bc2769b37347a94cea19824406d3752a29f47&req=dSYnHst4nohdWvMW1HO4zVuHix%2F80WezAQofdwM8qVcdgO5R5MNioBB9lKiK%0A5EPIIfuLZh4kxFwFjII%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1793207700&signature=0825900d7cbb67d1a48537f6ae07bff2b066d3a39ea9a72e65ec1d8a6abe81bb&req=dSYnHst4nohdWvMW1HO4zVuHix%2F%2F1mC8AQofdwM8qVexec99TjlGySVkjkBE%0AyqNBOMQij%2FGvzONi%2BHw%3D%0A) ## Unable to access your account? diff --git a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md index d7e764a292..130e6f3043 100644 --- a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md +++ b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md @@ -6,6 +6,6 @@ As a Primary Owner or Owner of a Team or Enterprise plan, you can manage the abi 2. Use the toggle to change the **Rate chats** setting for your organization: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1793170800&signature=431aaba2a7e0c701f6559cd113d58bc44f0014e02fd4156e49a9c69866526e82&req=diAiHst3n4dfWvMW1HO4zYGm8yQdF6jE085gFtEpvcSNh4FlQ5loMj0aFwcD%0A821slBgMKsVO07%2BOGjE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1793207700&signature=0b3358996c8fc5d832db6ed212c44c312a83129de9b2c8f13ddddd363fc7aa3f&req=diAiHst3n4dfWvMW1HO4zYGm8yQeEK%2FL085gFtEpvcQKL1O8dHIAx3HI0wN%2F%0A6N2hMXn1eza8%2FiQWBew%3D%0A) More information on how Anthropic collects, uses, and stores feedback data can be found in our Privacy Center: **[How long do you store my organization’s data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data)** \ No newline at end of file diff --git a/content/support/10593882-share-and-unshare-chats.md b/content/support/10593882-share-and-unshare-chats.md index 0600e0e071..1243adee23 100644 --- a/content/support/10593882-share-and-unshare-chats.md +++ b/content/support/10593882-share-and-unshare-chats.md @@ -38,12 +38,12 @@ To unshare a chat: Users on free, Pro, or Max plans can review a log of shared chats by navigating to **[Settings > Privacy](https://claude.ai/settings/data-privacy-controls)**. Find the **Privacy settings** section and click “Manage” next to **Shared chats:** -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1793169900&signature=7b6f0d9e555de0891f0951f904ff7c65a0f0f7c8961ffc54ebeadde9c2b21f08&req=dSklF894lIheWvMW1HO4zWn5HjAcZExic9cNIYuX0GHpva6YspOvsWLYlUmJ%0A2fge%2BpCus94S3x98b2w%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1793207700&signature=6eda8aa654febad05e3d1b8082e7a2645b29613c5c51648212001ecd140971d7&req=dSklF894lIheWvMW1HO4zWn5HjAfYkJsc9cNIYuX0GEKww3du%2BvNrdI7Mihu%0ATyMSBkTRjsq84xsqS7o%3D%0A) This will open a **Shared chats** modal listing the title, date shared, and link to each chat, allowing you to easily review and access all your previously-shared content. From here, you also have the option to click “Unshare” next to each listed chat to revoke access to the last snapshot you shared: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1793169900&signature=2a43e4a2732e2862387f9792c73dfc24ca2b474b47d0d22a8d3b5110500d1d45&req=dSYlEst6noleWfMW1HO4ze44eSRgkhs3guvTv9woD7ar6opyRpsG90EAJITL%0AwG%2FFBVIYirvn3E8P%2BWA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1793207700&signature=81d77ec8bc5fd1d32584026cd1f632685be48c8f6d35d80ec3facdb1b062b7a2&req=dSYlEst6noleWfMW1HO4ze44eSRjlBU5guvTv9woD7a0dY9oypUbMZtU2KnV%0AdD14mZU0yZKkDjsayGM%3D%0A) If you don’t have any shared chat snapshots, the **Shared chats** modal will show “No shared content found”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1793169900&signature=4da85975ce64e497a4740eeb35b85da171b91b84d5c148dea8bc2b8b5e25fa77&req=dSYlEst6nolfUfMW1HO4zdaFnMZ1h4C4DeZsm0Gz1Hs1QdXTjlhue1fR8XOO%0Ad75h3LqPtcUh8aeZ%2FsE%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1793207700&signature=d6de65d6b3455fbab27476fac9f8bd301e1b350d181ce4f5f9f882a48eb9f606&req=dSYlEst6nolfUfMW1HO4zdaFnMZ2gY62DeZsm0Gz1Hu9xKaoOBhyYZMuluHF%0AoR%2B8Qa3ogve2bLDyMGw%3D%0A) \ No newline at end of file diff --git a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md index fd9d83233d..188aa72dd6 100644 --- a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md +++ b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md @@ -48,7 +48,7 @@ for specific instructions. Custom desktop extensions uploads allow Team and Enterprise plans to leverage organization-specific workflows that aren’t available in the public directory. After creating a custom desktop extension, Owners and Primary Owners can navigate to **Settings > Desktop app**, select "Manage" next to **Extensions** (or **Settings > Extensions** in the older Settings layout), and click "Advanced settings" to access the **Extension Developer** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1793170800&signature=5fb435887c662800a64ab6cf7853a5547078723c5a00ed67a339dc44c82298ac&req=dSYvF89%2BmodfXvMW1HO4zWbPxUN%2BMD06Hn9K2IaIG2Ke364ddn%2BEjNkqC%2BlM%0A2Rol5aUX5okFD8hgTio%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1793207700&signature=64d7e1039680d5b01c62e3a08f5cc32ea71eb80d009dfa49c6e1a2463b9cc889&req=dSYvF89%2BmodfXvMW1HO4zWbPxUN9Nzo1Hn9K2IaIG2KXg1Dm2E0VIO4UoLJe%0AyCJPdlk%2BIE7T9c4CLBU%3D%0A) Click “Install Extension…” and select the .mcpb file. Follow the prompts to install and configure your custom desktop extension. For more in-depth information, please refer to our [desktop extension developer documentation](https://github.com/anthropics/mcpb). diff --git a/content/support/11101966-use-voice-mode.md b/content/support/11101966-use-voice-mode.md index f25104acb4..5170e4789a 100644 --- a/content/support/11101966-use-voice-mode.md +++ b/content/support/11101966-use-voice-mode.md @@ -24,7 +24,7 @@ Voice mode transforms how you interact with Claude by: 2. Tap the sound wave symbol in the lower right corner of the chat window to activate voice mode: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042358620/1bf2311353615c1c494da1312a17/124b93a8-0a9b-4c84-9d1f-ede6ca3498dd?expires=1793170800&signature=f8f35b5a4fb1c613adec251f95a739d4d508ae4398a9aa1cf04306b8d9d586f1&req=diAjFMp7lYddWfMW1HO4zZyGr81zvFcYF6uXnTLMvvA%2FY9TefM%2FIXpVswSf8%0ARSkU%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042358620/1bf2311353615c1c494da1312a17/124b93a8-0a9b-4c84-9d1f-ede6ca3498dd?expires=1793207700&signature=f926e03f363ecfd9cb2bf3d2f542b9f70f72a1336064ec63dcc27b2de03b2012&req=diAjFMp7lYddWfMW1HO4zZyGr81wu1AXF6uXnTLMvvAu%2B2EhEGWbANjY%2BvjD%0AANoM%0A) 3. Start talking and see your prompt automatically populate in the chat input. @@ -32,7 +32,7 @@ Voice mode transforms how you interact with Claude by: 5. Claude will remain in voice mode until you click the “Stop” button in the lower right corner of the chat window: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352060/162f9e61f7fbeb689201dfc1cac1/6a7fafb2-31df-43be-a43f-0059d735e3c4?expires=1793170800&signature=5e875ef4c87469721647b1d655ecd41d2265a02244ac0b3b05b4c3377ed4d797&req=diAjFMp7n4FZWfMW1HO4zU6VRP7LT7xhxNdRzYWrfF5oKSbFDOGa2rR7yP8o%0AK8bLCjUD0aFvmfKsdxQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352060/162f9e61f7fbeb689201dfc1cac1/6a7fafb2-31df-43be-a43f-0059d735e3c4?expires=1793207700&signature=a5a6206332f14c43cb2a26207019e8925a7468813c0d3fd1f89b21c225e16227&req=diAjFMp7n4FZWfMW1HO4zU6VRP7ISLtuxNdRzYWrfF41aaKS67EbibDQl1Dn%0ATN0U%2BNbF7NljDtLoidI%3D%0A) ### On mobile (iOS and Android) @@ -40,7 +40,7 @@ Voice mode transforms how you interact with Claude by: 2. Tap the voice mode icon (sound wave symbol next to the microphone icon) in the text input field: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042359690/68879db64559ecf87991f73ce058/671ff972-9e08-4686-bc04-955dab4b2de3?expires=1793170800&signature=59767c39cd7b0e1dbf0f8018fd2d86f518d372f139eb90dcc4329955c2965c0f&req=diAjFMp7lIdWWfMW1HO4zQTUIPd7l9hGD%2FRXAPlQ7LY%2BAW%2B%2FQM6xS6bhOBgO%0Ac3qg%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042359690/68879db64559ecf87991f73ce058/671ff972-9e08-4686-bc04-955dab4b2de3?expires=1793207700&signature=5eda10b247893924cec25e3ac681c39f82ca2917265e7ec96127eda52131f280&req=diAjFMp7lIdWWfMW1HO4zQTUIPd4kN9JD%2FRXAPlQ7LbVippPfAmfgad1Luh5%0AbE6j%0A) 3. Choose a voice to personalize your experience. @@ -78,7 +78,7 @@ To change the voice later: - **On mobile:** Click the settings button in the bottom left corner while chatting with Claude in voice mode, then tap your preferred voice and pace: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352063/25eca25bcfd573ecab30dd53158c/074454a6-fa5a-4c49-8b19-02d434b4ca50?expires=1793170800&signature=07b0157f06d58d4d48bc55dd7842cfec7fbc9f17e725bba139b5bc2958fffa87&req=diAjFMp7n4FZWvMW1HO4zZ3%2FGWmUZ1ACy8OQfYsvK3yCcUcV5DMV469AoRft%0ANa7aB7aPn1gNdqaNOw4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352063/25eca25bcfd573ecab30dd53158c/074454a6-fa5a-4c49-8b19-02d434b4ca50?expires=1793207700&signature=146db5736d9d518b4f65e9235820d939e2026d76c5bdf5ee989bf3133267e6e7&req=diAjFMp7n4FZWvMW1HO4zZ3%2FGWmXYFcNy8OQfYsvK3yJw5HKtxHqkL%2FiHLme%0Ak9kPIQTK1sqUPzlbV3g%3D%0A) ## Choose a model diff --git a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md index 523e3efa91..7443fb81ef 100644 --- a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md +++ b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md @@ -44,7 +44,7 @@ This article provides information on how to enable the Claude LTI integration in 5. Click "Install" and refresh the course page. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1793170800&signature=4827257ed4e5ff6e8e40cf6d995af09bdb5c7bc74d6013ddbb063dc2e6ff3658&req=dSYmF818n4VcWfMW1HO4zTEDa%2BgfnPOJEv2ojHLMylaO5miWJwnego4SgNbh%0AvZ6dtBSNZx1NS72VQxQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1793207700&signature=e5e2af6c5532db481ae78d6c23ecc61d3daa156fd718647425c4661fa8088285&req=dSYmF818n4VcWfMW1HO4zTEDa%2Bgcm%2FSGEv2ojHLMylb1yto6ZWzoVKi%2BHcjd%0APm%2F16WXOMZcaXSpkHiI%3D%0A) ## Turn on the Claude LTI Integration in Claude for Education organization settings diff --git a/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md b/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md index 7aa8fa5f57..3852b426ed 100644 --- a/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md +++ b/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md @@ -80,7 +80,7 @@ To run a single chat or Cowork task without memory, open a new chat, click the You can toggle Claude's memory on by navigating to **Settings > Your Claude** and turning on **Memory from chats** (or **Settings > Memory** and **Generate memory from chats** in the older Settings layout): -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482441/b5c806a8e3f68bf34c4a70724d38/d30be013-d099-4c93-99d1-23d404792f08?expires=1793169900&signature=9182976b4f41fb053ffa9e9eccab0a74365819fe9423cf43db828ebd036222fd&req=diUkFc12n4VbWPMW1HO4zRlYr5hs5FklNshWSMEMw9feJec5WVU6zCEJWbjE%0Ab%2Fk%2BL%2BxGvD8rF2J8UQM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482441/b5c806a8e3f68bf34c4a70724d38/d30be013-d099-4c93-99d1-23d404792f08?expires=1793207700&signature=c50c7de1e3afb3554df8d02e2f0247bb26d999de5b59e538ae78b3e7651fb1e1&req=diUkFc12n4VbWPMW1HO4zRlYr5hv4lcrNshWSMEMw9fuor7GNdA1Qh7YM5%2BF%0AWpa%2BoFR7g6KS5AN5Wu0%3D%0A) If you want to disable Claude’s memory, click the toggle and you'll see two options: @@ -276,7 +276,7 @@ When Claude searches your previous chats, you will see this reflected in your cu Yes, navigate to **Settings > Your Claude** (or **Settings > Capabilities** in the older Settings layout) and find the **Memory** section. Switch the toggle next to “Search and reference chats” off: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730889/3fafbf5ecaa0ae31d7d84a66229b/c25536c1-7433-4b94-a5e9-cd5acf97a4fd?expires=1793169900&signature=08f788158aad0c279ccfa79bb3d4a8ea8d601f3a7364cafc250f06f6896cd1a5&req=dScmH859nYlXUPMW1HO4zRzXHlwxJTjLJG68qZhl780STQlcD6dIPcJ9F9zX%0AGx6Cfdw58XGiqVGnNUA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730889/3fafbf5ecaa0ae31d7d84a66229b/c25536c1-7433-4b94-a5e9-cd5acf97a4fd?expires=1793207700&signature=9df120c88bf8ae6b3d372a1fe8bb3f267d5f9bef0f84e49dcf9c8458a7ac988f&req=dScmH859nYlXUPMW1HO4zRzXHlwyIzbFJG68qZhl783UhqHMhAJRXHBZkTbU%0AyJfS53rmak%2Bsub1PRzM%3D%0A) ### Can I exclude a specific past chat from searches? @@ -284,7 +284,7 @@ Incognito chats are available to all Claude users (free, Pro, Max, Team, and Ent When starting a new chat with Claude outside of a project, you'll see a ghost icon in the upper right corner of your screen: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730893/9549b21954e0070ceb6b85231fd5/88e59234-6fc2-4229-84fe-733b33efff26?expires=1793169900&signature=34c8221bf5f7715d95e968ba8818d950a533195e0417684d8a5af00cee9015ad&req=dScmH859nYlWWvMW1HO4za54saBtOo%2ByXDpzhlKsgjNLkG61iar%2BAmWo47Cp%0Amt7GGqWEXN5DwFMqRxI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730893/9549b21954e0070ceb6b85231fd5/88e59234-6fc2-4229-84fe-733b33efff26?expires=1793207700&signature=1bd4d305b52f1430d38ee8af99524b333826d5d9113ab7680c4d2450e09ac261&req=dScmH859nYlWWvMW1HO4za54saBuPIG8XDpzhlKsgjMxBOCFlwU8PzahZkt%2B%0Ajy0lI2RHVYuLyqgnikw%3D%0A) Clicking the ghost icon will open an incognito chat, creating a temporary conversation that isn’t saved to your chat history. Claude won’t pull information from incognito chats when searching previous conversations. @@ -316,7 +316,7 @@ Each project has its own separate memory space and dedicated project summary, so You can toggle Claude's memory on by navigating to **Settings > Your Claude** (or **Settings > Capabilities** in the older Settings layout): -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730892/62f9f2b68d675a8e33393f06024f/89198978-192f-4c52-915d-5294b16f3fe1?expires=1793169900&signature=619b670794e39c3f72fe1c1cf5a6bf8fe5619e62d2a8ab5546f1a04262560bae&req=dScmH859nYlWW%2FMW1HO4zTD5McLnce1MBq9N9dRTKYdWmk3On5tRyDP7uUtI%0ANu2XO6ujcL7WLIW9zFc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730892/62f9f2b68d675a8e33393f06024f/89198978-192f-4c52-915d-5294b16f3fe1?expires=1793207700&signature=14ce4b2af8238aeaca21739ba83a8ef2cea889809122106c6e4984de1a0df18d&req=dScmH859nYlWW%2FMW1HO4zTD5McLkd%2BNCBq9N9dRTKYd03MurWH8EgEXKU9Dh%0A3tkGfFrIEZZQPxuVuQ0%3D%0A) If you want to disable Claude’s memory, click the toggle to see two options: diff --git a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md index d880a7a472..546a82879b 100644 --- a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md +++ b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md @@ -2,7 +2,7 @@ If you see the following pop-up when you log in to your Claude account, you’ll need to click the “Verify now” button to verify your payment method: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1793170800&signature=53be399b3aefab3922191fa612204e04dbbdb3ab6fe1b936d05a29d3cb658d3c&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjUfv74D6n6MrEicvimAw%2BaAj2ycQUhFomyK0%0AoFwAxnEoRhf7qnVapNU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1793207700&signature=b37772c8a5b94188511ee77839cfe7d7378b2110c2b3f69ab422ccc7620f5636&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjUfs6If1n6MrEicvimDBbdDOgsqt7VULsWu9%0ADQlfSNt2eE8VC6YCU5E%3D%0A) ## What happens if I click “Remind me later?” diff --git a/content/support/11869629-use-claude-with-android-apps.md b/content/support/11869629-use-claude-with-android-apps.md index c8bf0b6979..4a548b5105 100644 --- a/content/support/11869629-use-claude-with-android-apps.md +++ b/content/support/11869629-use-claude-with-android-apps.md @@ -222,7 +222,7 @@ Permission requirements vary by feature: For features requiring permissions (like location or calendar access), Claude will request permission contextually with clear explanations of why the access is needed. You’ll be prompted to approve the action with three options: Allow once, Always allow, or Don't allow. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1793170800&signature=79b4c65b132ec19f19c17a660b38dd4303b422123f9a9114707376e7b1d4fa4c&req=dScnEcp7nIdeXfMW1HO4zQe5G1yO3CX8S5x65TIld%2FAoLCruQvWpC4cwQE%2Bb%0AnXdhwKm6OeodTS1LhRU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1793207700&signature=7445e13eebdc486324cd3c854746327a230b9e781b560a6a342f1a750d8d3268&req=dScnEcp7nIdeXfMW1HO4zQe5G1yN2yLzS5x65TIld%2FDYbnfno5VR7YSVBF8k%0AOG%2BHh0AbeFOlL0yrAMc%3D%0A) These permissions can be managed at any time in your device settings by going to Settings > Apps > Claude > Permissions. Click into each permission listed under **Allowed** and **Not allowed** to make changes. You can toggle between “Allow only while using the app” or “Ask every time” to change Claude’s access, or remove permissions by choosing “Don’t allow.” Claude will only request permissions if needed for specific features, and you can always choose to decline while still using other capabilities. diff --git a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md index 97ead331a6..e64c40349f 100644 --- a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md +++ b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md @@ -70,7 +70,7 @@ After navigating to **[Organization settings > Usage](https://claude.ai/admin-se The **Usage and spend limits** section will show the current limit (if any) or **Unlimited**. Clicking on "Adjust limit" opens a modal where you can either input an amount and click "Set spend limit," or click "Set to unlimited" to remove the organization-wide monthly spend limit. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1793170800&signature=7fe744df58bf0929fbecc5df4bbc8457226e1acf39f70c54e8cdcda1c42d0ecb&req=diEjH8p6modfXfMW1HO4zQHwgqLWkS6u6DwhVVpk1mD4pnxcjtGg1wiHDDEE%0AqwVay6Mwqr%2FGSa6lqVQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1793207700&signature=3a60f0cc98a64ecf3df64ecf09f9d45cd478504592fa5f58409feedd95bc4022&req=diEjH8p6modfXfMW1HO4zQHwgqLVlimh6DwhVVpk1mDQsUL0etc3fnwegWNZ%0AB1078y1yzJCIHRNRa9g%3D%0A) Changes to your organization’s overall spend limit go into effect immediately. @@ -78,11 +78,11 @@ Changes to your organization’s overall spend limit go into effect immediately. Owners and Primary Owners on **seat-based Enterprise plans only** can set spend limits that apply to all users within a specific seat tier. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1793170800&signature=16e178efc2d300d70750cd646f7548295d8c43f90a81d44778ebef0927b1520b&req=diEjH8p7nIdfWfMW1HO4zYnqMYaVJHCB0wfO62ivdG%2B%2BUNCzDENKsNPWscyG%0AWkZrR8pespXDOb3xEXI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1793207700&signature=d9bdfe8deb9dd43f6684f363eb9d6dc8e2d0382c332b3d69d7b9486227d569ca&req=diEjH8p7nIdfWfMW1HO4zYnqMYaWI3eO0wfO62ivdG%2BSCmzB8cYvD5Q6L1mx%0AX8zYY%2B0SyaqeeRqThcU%3D%0A) Select the "By group" tab to see **Standard seats** and **Premium seats** groups. Click the "..." icon next to the current limit, then "Edit limit." This opens a modal where you can either select "Set dollar amount" and input an amount, or click "Unlimited" to remove the limit for that seat type. Click "Set limit" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1793170800&signature=50683a24863681c71241e64c06a6406b4da7034977a786d820f310a390f03f71&req=diEjH8p4n4FaX%2FMW1HO4zRzvvYYKd01Oq7nEDCGq9G7R2YJ5JJLpxn8E2xiT%0ARjppFbuc1AfaUGSBxBE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1793207700&signature=6dcd2f1762fbe439528b252b430390a61002dd04d93c5e4acd927131f2c43844&req=diEjH8p4n4FaX%2FMW1HO4zRzvvYYJcEpBq7nEDCGq9G5v2tWq8PBVmKKyjkua%0A8pMM92CeScGM7QYkScA%3D%0A) --- @@ -90,11 +90,11 @@ Select the "By group" tab to see **Standard seats** and **Premium seats** groups Owners and Primary Owners can also set individual monthly spend limits for each member by finding **Spend limits by user** and clicking the "..." button next to the user, then "Edit limit." -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1793170800&signature=25b9ad8ee8ecb28b73c940385e816a203bd7b920a04f72d03e675a86c3488718&req=diEjH8p5nYlaWvMW1HO4zaPdGARWUi9Oe9HwvwG7ubg4XYrePfeWQXz9iGUr%0A8k2TPRro1Qge%2F7sjRCI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1793207700&signature=453e06b8f709051a077ffbf4878c572ac72e69a20184c2269b562302937e0f4b&req=diEjH8p5nYlaWvMW1HO4zaPdGARVVShBe9HwvwG7ubho2kBoSyDJvlyMh3SQ%0ApoDqSFK656uOtOvwmrY%3D%0A) Enter the amount and click "Set limit." Alternatively, selecting "Set to unlimited" will remove that member's monthly spend limit (they will still be subject to any organization or seat-level spend limits). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1793170800&signature=8853acd38ba49e71c7d5cd04c0d589379772a76b6e2e04920200387d6aefae63&req=diEjH8p5mYFdUfMW1HO4zevsA%2FSLNOuCw6z2wGSwkbtMnL%2F38eHn7sygMClP%0AHUnphq%2BmWXISohJ0MXw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1793207700&signature=72a42413054c4f5a4b1913d3e9867beedf5006fc1b35c25080a7962c4151510d&req=diEjH8p5mYFdUfMW1HO4zevsA%2FSIM%2ByNw6z2wGSwkbvj7C94qJoRSC3wwGDX%0AVoaKw%2BU3Wsy21LGB2F4%3D%0A) This allows owners fine control over usage credits, so you can set limits for different members based on their roles or individual needs. Once a user reaches their defined spend limit, this will automatically pause their usage credits until the end of the month. They will need to wait for their usage limits to reset before using Claude again. diff --git a/content/support/12012173-get-started-with-claude-in-chrome.md b/content/support/12012173-get-started-with-claude-in-chrome.md index a463aefe24..2ed77d97d6 100644 --- a/content/support/12012173-get-started-with-claude-in-chrome.md +++ b/content/support/12012173-get-started-with-claude-in-chrome.md @@ -40,7 +40,7 @@ Follow these steps to connect Claude in Chrome in your desktop app: 4. Toggle the connector on, then download and install the extension if you haven’t already. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604933811/ae37c41fc808dbdf48d135338334/6cc9ba4b-9d31-43a2-ab80-8048b5f9d791?expires=1793169900&signature=43ab9212f28a1a78451fb796e224f50703c193cf26e6ed4578baf02a3e260b84&req=diYnEsB9noleWPMW1HO4zUOPbf%2FHkOuEnt%2F2nPMwUPhhguz3o%2FuEcqOaItvG%0AxqLPY6Jr%2B2PIvol97sY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604933811/ae37c41fc808dbdf48d135338334/6cc9ba4b-9d31-43a2-ab80-8048b5f9d791?expires=1793207700&signature=fdc8058f51a20e48c9bc7d7f7cb70533d8478f5183f1b25b2117fa1d093acfc0&req=diYnEsB9noleWPMW1HO4zUOPbf%2FEluWKnt%2F2nPMwUPhU%2FYMnSW2u%2BodJpvgk%0AwUhuSktTQq2rCfpazr8%3D%0A) Completing these steps will add Claude in Chrome to the “Connectors” drop-down on your chats with Claude. This is disabled by default, so you’ll need to enable it manually for each conversation. diff --git a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md index 17538579ba..f108fd319f 100644 --- a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md +++ b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md @@ -8,11 +8,11 @@ Owners and Primary Owners of Team plans with monthly subscriptions can switch fr 3. Or from /upgrade, click the “Switch to Annual plan” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1793286000&signature=5cc53aaf6fd717a2cc6ef5093a74e6c1c48f7709aa434d9e841966142c358c56&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXsuj1am2rRiVwqPzZDVEtcHcy%2Fhpmux4W%2F%0AGQ%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1793340000&signature=09196251525357aae5187223443894078e1a46fbc2c02b20ff05d1cf1fd4f3d8&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXsujxWnWrRiVwqPzb38mayQJyKe%2F0dYiro%0A4g%3D%3D%0A) 4. The confirmation screen will display the total cost for your upgrade from monthly to annual billing: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1793286000&signature=91257db6cb73d1b30d4a5996d54f8efd9444d986bed755103cde1378af99dfaa&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk79Xw%2Fpje5vzcg6znV2JHoR%2FyWC8StmH%2Bnb%0AWg%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1793340000&signature=6425ae8bbf24267b5a356dcd8f074c43eea5bcc7773af67b4699e289ab06f273&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk79Xw7li%2B5vzcg6znXrb0Kb5E3b1ZHZ1sR6%0A%2Fg%3D%3D%0A) 5. Click “Confirm subscription.” diff --git a/content/support/12111783-create-and-edit-files-with-claude.md b/content/support/12111783-create-and-edit-files-with-claude.md index c0570c652a..a1f7051373 100644 --- a/content/support/12111783-create-and-edit-files-with-claude.md +++ b/content/support/12111783-create-and-edit-files-with-claude.md @@ -48,7 +48,7 @@ These capabilities make it easy to produce professional documents by simply chat To give Claude access to external data sources, toggle **Allow network egress** on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2054774005/25bcfffba6c249cd128d6c3f6d52/CleanShot+2026-02-11+at+16_34_47%402x.png?expires=1793170800&signature=6ff99c57b4960779ab0a31131181dbfcda1f114d3503773352f37900c0b475cc&req=diAiEs55mYFfXPMW1HO4zYFJyg5EC5nGPQVowIiib2mFlpWyJFb5gcRiQZZr%0AE4MbvCsPSXOIT1BQR64%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2054774005/25bcfffba6c249cd128d6c3f6d52/CleanShot+2026-02-11+at+16_34_47%402x.png?expires=1793207700&signature=7ddeaf038c715870f0caa40942ab97febf87bd7ad4d6f541425d67bc5043b2c1&req=diAiEs55mYFfXPMW1HO4zYFJyg5HDJ7JPQVowIiib2kt1TpqCVW2WBPm%2FmTw%0APLqlttnSEn%2B4npQLkkc%3D%0A) ### Enabling on Claude Mobile @@ -66,11 +66,11 @@ Team and Enterprise organization owners can control network access settings in * - **Allow network egress to package managers and specific domains:** Claude can access package managers plus additional domains you specify. Add domains individually to whitelist specific resources your organization needs: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945362/ad72504d5429960f369b8b91b43c/86f06c0e-6eaa-4574-a4cb-2c38b273613a?expires=1793170800&signature=802bcbb6195de86154d08710abbc7c6a7f471057dafc37d9fe59dd5175463842&req=dScvH8B6mIJZW%2FMW1HO4zXJcB25CkilDpMW6Iph6YZdJVge%2FcNgxeWiGymY1%0AIrqJKfgbYyjbLWXx0HA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945362/ad72504d5429960f369b8b91b43c/86f06c0e-6eaa-4574-a4cb-2c38b273613a?expires=1793207700&signature=def92e836b672e2d754b9a607cc9ae4cece4d49f22d494be7699e99f42944a66&req=dScvH8B6mIJZW%2FMW1HO4zXJcB25BlS5MpMW6Iph6YZd29dF3dxeN3pMCx2yq%0AFfSX%2F%2BdrXhWnmzfdvhM%3D%0A) **All domains:** Claude has full internet access except for domains on Anthropic's legal blocklist. While this provides maximum flexibility for file creation and analysis tasks, it’s also the riskiest option. Please review the **[security considerations below](#h_0ee9d698a1)** before enabling “All domains”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945361/e3188cb8edb9ca7c303615da6378/f1c99a7d-5956-48d5-9ec7-b7ae6c8c3d28?expires=1793170800&signature=1e2f64bbe70356534264836cd24ef0a1260ddb743bfd2994276bc98f1f946eeb&req=dScvH8B6mIJZWPMW1HO4zdnseReT6T%2BqqgKIA6CM1tq2mPOuoqZyO%2BYn5ec%2F%0AVWC52biwLjNgoojAx94%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945361/e3188cb8edb9ca7c303615da6378/f1c99a7d-5956-48d5-9ec7-b7ae6c8c3d28?expires=1793207700&signature=fe5d6d82113db0eb79a4609744c5611635cbf2417e18b392e8aa3f42f1e61005&req=dScvH8B6mIJZWPMW1HO4zdnseReQ7jilqgKIA6CM1trN9LqnWXT6%2FmKliM8m%0AQGSNg20eOpIx%2FJdM6o0%3D%0A) --- diff --git a/content/support/12157520-claude-code-usage-analytics.md b/content/support/12157520-claude-code-usage-analytics.md index 08a7f513de..7236875d79 100644 --- a/content/support/12157520-claude-code-usage-analytics.md +++ b/content/support/12157520-claude-code-usage-analytics.md @@ -46,7 +46,7 @@ The **Usage** tab displays the following metrics for your organization. Data on - **Top commands**: The Claude Code commands used most often across your organization. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1793169900&signature=d451f307f44c515302efc8e3b3e556c9e219104cf2cb8a6a3b593f4eb010f9f0&req=dScmEcx5lINYXvMW1HO4zfiEPqVRiXDHCX9h5MbdDjOQyDR%2FNRe2cPQIpw7F%0A9MtcYqbok7wrLfD0Rn0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1793207700&signature=0cab61e6c59b1508a130d5b531ea1613dbb593a6b2d5490e23bf153d33eb35d2&req=dScmEcx5lINYXvMW1HO4zfiEPqVSj37JCX9h5MbdDjMeHYDWThZfv0BdiEWs%0ADD2VEZWLJHS6WhAuhMY%3D%0A) ### User-level metrics diff --git a/content/support/12260368-use-incognito-chats.md b/content/support/12260368-use-incognito-chats.md index c897e117ab..d953147232 100644 --- a/content/support/12260368-use-incognito-chats.md +++ b/content/support/12260368-use-incognito-chats.md @@ -34,7 +34,7 @@ These differ from regular chats in several ways: When starting a new chat with Claude outside of a project, you'll see a ghost icon in the upper right corner of your screen: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1793170800&signature=6126926dd08adba0ca1e6365eab20e17ecbaf60ac9bae82b1958aabcf45cb45e&req=dScmH854lYZbXfMW1HO4zeUcugG8aeWDDCAt3Cx%2FSO0EHNsNgABgLatQaQbH%0AJrcIl%2FhgeZl35TZaaUw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1793207700&signature=59e6d572b5839a621dbe1847244f154f6bf0e50c4fa44f20be809ff1cc3f9c33&req=dScmH854lYZbXfMW1HO4zeUcugG%2FbuKMDCAt3Cx%2FSO3ltBcY2bjyVYjVVRpU%0A7YF7gABD6JhXNGWdo9I%3D%0A) 1. Click the ghost icon to enable incognito mode. diff --git a/content/support/12293051-use-claude-in-xcode.md b/content/support/12293051-use-claude-in-xcode.md index ad0af3cdb9..d0a5405c24 100644 --- a/content/support/12293051-use-claude-in-xcode.md +++ b/content/support/12293051-use-claude-in-xcode.md @@ -34,7 +34,7 @@ To start using Claude in Xcode: 3. Log in with your Claude account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1727371585/b18ca03a6357c52d12d10386f28e/dab2dcb2-f670-4173-b77d-38767a34cec1?expires=1793170800&signature=8f1619b96345829585b05050e57ea6baca4e207650ae78df9817270e35dbcc65&req=dSclEcp5nIRXXPMW1HO4zUAXIs8DVajcFalhp3bugHIulXpRS884YQYg2Fgl%0AEic5c%2BgFbprG7%2FqPzxY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1727371585/b18ca03a6357c52d12d10386f28e/dab2dcb2-f670-4173-b77d-38767a34cec1?expires=1793207700&signature=61bc3f4bb313e5cb1cea6aae13743442c3465dfa8183df82b53c168280cd4c03&req=dSclEcp5nIRXXPMW1HO4zUAXIs8AUq%2FTFalhp3bugHLFbf%2BsIi8I1RTIYiPw%0A4oq29GLtl1IZbAM%2FDdI%3D%0A) ## Usage limits diff --git a/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md b/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md index 04d57a306a..fd4b59e3fe 100644 --- a/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md +++ b/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md @@ -50,7 +50,7 @@ To enable usage credits on your paid Claude plan: 8. You can also enable auto-reload to automatically make a purchase when your balance falls below a threshold you set: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1805819785/5e203c38e6ba3f76bfd1dab0d5ce/fe062e7c-18cb-48cc-a7e2-754ac6e6c4be?expires=1793170800&signature=dc0d4cf27eb26a985b587a8e033696370f5378641848cfb1ae0ab9a016fb3913&req=dSgnE8F%2FlIZXXPMW1HO4zYj2ABGYovAwopE7m38YdfdUPdi8ECXRhmDHzpfg%0AfjijAdZ%2BkchySLIyjBQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1805819785/5e203c38e6ba3f76bfd1dab0d5ce/fe062e7c-18cb-48cc-a7e2-754ac6e6c4be?expires=1793207700&signature=a98210e44000e6f17e4651dfb6a665492954d18028dcdc3239262d6fbaf8e119&req=dSgnE8F%2FlIZXXPMW1HO4zYj2ABGbpfc%2FopE7m38YdfeGeiUwZNtb5NkaEVUL%0AxQ7lXZokVjCwMXw6FKU%3D%0A) --- diff --git a/content/support/12466728-troubleshoot-claude-error-messages.md b/content/support/12466728-troubleshoot-claude-error-messages.md index ec5ca273be..e8a030b381 100644 --- a/content/support/12466728-troubleshoot-claude-error-messages.md +++ b/content/support/12466728-troubleshoot-claude-error-messages.md @@ -60,4 +60,4 @@ Capacity issues will not appear on our status page because they represent normal Service incidents are disruptions where Claude is unavailable or significantly degraded for all or most users. These represent actual technical problems with our systems. To check for confirmed incidents, visit status.claude.com, where you'll find real-time updates on scope, impact, and resolution progress for any active incidents. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1753796247/e6a8c6ef8653b229c5758e881242/c2fc6fc0-d163-4119-93e0-394104d86bc9?expires=1793170800&signature=dc3a8b339b0312cab1d34e6397b2f22384225e101108a685e7f5ba7dd4c0344d&req=dSciFc53m4NbXvMW1HO4za4BX6wi1bLM7y68oYp%2BYg8PlIRCKFxHS1rdBFBh%0A7zJ9YsVLjxNV5n2%2B6X4%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1753796247/e6a8c6ef8653b229c5758e881242/c2fc6fc0-d163-4119-93e0-394104d86bc9?expires=1793207700&signature=29e1490fec666e4e5634676f96021a3719a120e6f8c8ee4f14fae4a638f51848&req=dSciFc53m4NbXvMW1HO4za4BX6wh0rXD7y68oYp%2BYg9p7fcH%2FMUthvomoeXH%0AhPSf6azJ2VM6R4hl%2BLI%3D%0A) \ No newline at end of file diff --git a/content/support/12512180-use-skills-in-claude.md b/content/support/12512180-use-skills-in-claude.md index bb0510800b..9ef035109c 100644 --- a/content/support/12512180-use-skills-in-claude.md +++ b/content/support/12512180-use-skills-in-claude.md @@ -202,7 +202,7 @@ To remove a custom skill you've uploaded: 4. To delete the custom skill entirely, click the "..." button next to the toggle, then select "Delete": - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2105391273/8359cbf8be20dce0f1cd3fd40e6f/CleanShot-2B2026-02-25-2Bat-2B15_50_16.png?expires=1793170800&signature=c76da34aa39704c0bcf007c1f26eb1c6a478e2dfe1e5e8c0cee61441f14b9ad6&req=diEnE8p3nINYWvMW1HO4zSOgDigpxealH%2BdCnFXB0ujg4vy%2Bae0Nbtbv8hoe%0AU1uq%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2105391273/8359cbf8be20dce0f1cd3fd40e6f/CleanShot-2B2026-02-25-2Bat-2B15_50_16.png?expires=1793207700&signature=4e14211123189d93cec20b0e1b1eb28d4af20510f664569a1f0c361e04a38008&req=diEnE8p3nINYWvMW1HO4zSOgDigqwuGqH%2BdCnFXB0ugE7RShQKBjE5htS3bO%0APLjT%0A) 5. Click "Delete" in the confirmation prompt. diff --git a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md index 9f1b0b196e..0e9037753a 100644 --- a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md +++ b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md @@ -20,11 +20,11 @@ The desktop extension allowlist is disabled by default, so an organization Owner 4. Switch to the "Desktop" tab: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1793170800&signature=6952a239817066d05bf77991150e5df03c2ea56fda79dbe80e8f8411f0e11b5c&req=dScvF857mIBYW%2FMW1HO4zQ9pXEkL%2BHDT0ugSQm1MFW%2BUeqYYFgsRHQZ9zhjN%0Ax4Z1%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1793207700&signature=aecb6ec4bca691f3e16730ae9d9ba65fa9e8fe37756a1ca615c00365d4ddf5f1&req=dScvF857mIBYW%2FMW1HO4zQ9pXEkI%2F3fc0ugSQm1MFW%2FuolnyUmpf0ZWHTZBs%0AwTyi%0A) 5. Toggle **Allowlist** on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1793170800&signature=1f8dd718466f105c2af7913795af277df1ed6d3ad8544a27088af32e2aaad8d7&req=dScvF857mIRYUfMW1HO4zaj0BXIqTqcMTAorLxpdoc9rAYSPc6I5jeLEJCf0%0Aopl5%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1793207700&signature=3b35ef2e039a1e26afccd2c04c06351e7034375c09df4444224e1ea844cf2e7a&req=dScvF857mIRYUfMW1HO4zaj0BXIpSaADTAorLxpdoc%2B6XfQoLwjJmrJBUFLG%0ARG1c%0A) ## What happens after enabling the allowlist? @@ -42,7 +42,7 @@ Consider completing the allowlist setup during off-hours to minimize disruption **Important:** The allowlist requires Claude Desktop version 0.13.91 or higher, so users should update the desktop app by clicking “Claude”, then either “Check for updates” or “Restart to update to Claude 0.13.91”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1793170800&signature=7e4492070ac50f229e052070b1c102ea0b8585cab9bce1728aa33535d86ea63b&req=dScvF857m4hZWfMW1HO4zYUJqICrDTLjCEDZ5AdBjIaggcdnjQ3JSxSAkPvX%0ACr4vq7JCcYViWszfgBM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1793207700&signature=655b669e6b8cea2af6ac9d1bdb29f22de25fc04025dc5c6d72cb15d5c43567ab&req=dScvF857m4hZWfMW1HO4zYUJqICoCjXsCEDZ5AdBjIZexsNb3tE2pQuPoKsJ%0A4rJCB%2BtZdqwkMCdzKi0%3D%0A) ## Managing allowed extensions @@ -60,7 +60,7 @@ After enabling the allowlist, you can choose which extensions to allow: If you want to remove an extension from the allowlist, click the “...” button and “Remove from allowlist.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1793170800&signature=c3aa39af75a769335b5f1d50df06c1e6bfa71fd911dcb66afac32af6005ae709&req=dScvF857nINaWfMW1HO4zTrxBKso%2BFedqXridZhfx1JNpCdb46rTNuJETq4S%0ABV5QdZxjh7tEC6kKU%2B0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1793207700&signature=b5670b4defa6575ef274e6a52f65ce1ee3830fcf0b2a1a08bd2813e2147f5bc4&req=dScvF857nINaWfMW1HO4zTrxBKsr%2F1CSqXridZhfx1IjUnJrudg1%2FhlLYaOY%0AGApu7cVA9I0Q8SD1Fh4%3D%0A) ## Uploading custom extensions diff --git a/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md b/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md index aa2210c0d3..b832dd1967 100644 --- a/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md +++ b/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md @@ -40,7 +40,7 @@ When you first open the updated version of Claude Desktop, you'll see a prompt t Once enabled, double-tapping Option will open a text box where you can type your message and start a new chat. You can also click "New chat" to see your five most recent conversations. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893088365/2ca4b782dda90abea1fe5f4150af/CleanShot+2025-12-18+at+13_14_30%402x.png?expires=1793170800&signature=f062e20c42dfe34c73f607cb1a22ab395f6a0649708c427fbfbadf9c4d0cfadd&req=dSguFcl2lYJZXPMW1HO4zWggDt1QoZySRC8c%2FcM5c2JsbUklil8nSpMHLWwk%0AQ1brhu5Hi4w8qTdjMkk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893088365/2ca4b782dda90abea1fe5f4150af/CleanShot+2025-12-18+at+13_14_30%402x.png?expires=1793207700&signature=7cd9923f68f2567b8db362b959d9bb7a61e50b73232a7eacda5c729303654131&req=dSguFcl2lYJZXPMW1HO4zWggDt1TppudRC8c%2FcM5c2LIxX9gTxwD7UDaL5Ao%0ApFCEUeEYBv0Z7JTgk1s%3D%0A) ### Enable the voice shortcut (optional) diff --git a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md index bf4e573423..fe69a42b3d 100644 --- a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md +++ b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md @@ -22,7 +22,7 @@ This page includes the following analytics: - Sessions in Cowork -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1793170800&signature=0b3d42febd8d9bf1a1536c55dd43ed530a7c52e2b1aad8dfc70200c79b9a0892&req=diUmE8F3mIhZX%2FMW1HO4zZL6wKVznIV5ExEG4dCAGDb0D%2FzcSx7TkaO5xday%0A%2FjReNYRtahmq%2BfSG%2BtA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1793207700&signature=ad00076ded556830fcb57a629df37151becf6a577543a9c9dc0b18a487aa65af&req=diUmE8F3mIhZX%2FMW1HO4zZL6wKVwm4J2ExEG4dCAGDa4eOQCnAfs%2BEcYZWUT%0AQ7AwiT%2BiEqjabxRd4dw%3D%0A) ### Who’s using Claude? @@ -34,7 +34,7 @@ This page includes the following analytics: Use the dropdown on the **Active members and assigned seats** chart to filter by product, including Claude Design. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1793170800&signature=f9411e9901700c938b69122114c06e081229610a400f4115a88dd150841ba93c&req=diUmE8F3m4JaWPMW1HO4zYEqezSoRZCnYqPRsgaNdTzV6k0Y5hXpq2CWoSo1%0AUcfeSKux8a947C0Dm%2F8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1793207700&signature=1666976b826bf389b3869a7339cec98dc03d3ebc4d97cb3e8cd3513dff1d2e41&req=diUmE8F3m4JaWPMW1HO4zYEqezSrQpeoYqPRsgaNdTwuPi%2BhNQsI7OYZxLoq%0AdsfRsUwkb4hCgQvLFco%3D%0A) ### How are they using Claude? @@ -48,9 +48,9 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - How agentic is their work? (beta) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1793170800&signature=cce513bf2df4c3751f8899dc94ed81de4f97abcea9b2c137b5e6974d314993c0&req=diUvFcF5mIZeWvMW1HO4zciS3Kvonb5jDFD6TO7tG4jYsTIFPq9maj7C%2FbV7%0ASXpp8mgw2g93hIxGo3A%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1793207700&signature=ddecffd25a49b04e4a8d2bff7f25ddb1b86ddb2f174b28290590265be4668917&req=diUvFcF5mIZeWvMW1HO4zciS3KvrmrlsDFD6TO7tG4gyZg6PbKjjr8u8TjHn%0AHq%2FydCcmWsRF35bLvXk%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1793170800&signature=920a6ce9de6ff8d93c08f231994a14f60a85a3baae497c4b13096a621e9a06d3&req=diUmE8F3m4RZWvMW1HO4zR%2BID4Rvuvf%2FLS3kobW3ZgSgzbIPu7btqxv6KAxG%0ASpXuFfijCpjKYxHPeJk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1793207700&signature=4585c173bebdc19fca610e5138888dcda391f1ccc0ec8aabe8922db02c086866&req=diUmE8F3m4RZWvMW1HO4zR%2BID4RsvfDwLS3kobW3ZgR9nrdNt3fB3feTisXu%0AA%2FF8avDu4JmRfNiWrEY%3D%0A) ### What are the results? @@ -66,7 +66,7 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - Estimated time saved -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1793170800&signature=ba943aa90b1b2fc51bb0384d9daab520f28edb412e3f78d16f0beead2f692ca9&req=diUmE8F3m4hbWvMW1HO4zfJThSc%2BrtxOiovaLYNN7RlZhfkfkcrW2eug2bXM%0AKupai6%2FajuHfTXUeUyE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1793207700&signature=82e80369766cf8094bb981b64214a9a926f05b565de10635ec9660a70dabdabf&req=diUmE8F3m4hbWvMW1HO4zfJThSc9qdtBiovaLYNN7RkPdJ7SL1z7ASSCsdja%0AI7AUq6IzaLoZbUBjXYA%3D%0A) ### How much is Claude costing? @@ -82,9 +82,9 @@ This section includes the following analytics: - Spend by model (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1793170800&signature=1db43715199fb6b7541868d691b1bdf74f31e0f7b81fe4932d4cd8178f7e995c&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQt0D6zHVWbBLGZ4vBJWcChl06qpsn17r8QCY%0AvguZpYd4WjtTMV6VgqY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1793207700&signature=694b56d64406092894e9378a013e7255c6d29c9f5d40877dc7c57c15bfca26e9&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQt0A7DbaWbBLGZ4vBJWTNNs7k%2F8%2Bs9ACUd%2F4%0AFHgRgQf9NgPXeThDuJg%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1793170800&signature=91699fde6e728795a5145b054e486ffc353a8fadfc0e49568adcf3a3635932c4&req=diUmE8F3m4hbWPMW1HO4zTz0N%2BkDIMlYC%2BtvTPa1I7HRD%2F7jCpNgvficqD%2F6%0AVKmftkmxnZU5JPHprYc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1793207700&signature=4e6a2f940b5f7f7ed0d40518c7b78533427b52d3f7f521c1f6b490ec8142a049&req=diUmE8F3m4hbWPMW1HO4zTz0N%2BkAJ85XC%2BtvTPa1I7EFNm2w6hJ%2FgF%2B4fcPm%0AWnNHjzwgESznVcZpZbs%3D%0A) **Note:** For a view of how spend limits are affecting your organization, you can also check the **Blocked by a spend limit** section at the top of **[Organization settings > Usage](https://claude.ai/admin-settings/usage)**. **Blocked by a spend limit** is built for usage-based Enterprise plans. Orgs without usage-based seats only see how many members are blocked or near their limit right now. Learn more about **[monitoring usage and spend on Enterprise plans](https://support.claude.com/en/articles/11526368-how-am-i-billed-for-my-enterprise-plan#h_ae17ec8236)**. @@ -162,7 +162,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by chats -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1793170800&signature=206dc19488dbf3d83046c2f65d76ad78cc6654e0dedb87e5cb9498428d1e8675&req=diUmE8F3lYZWWvMW1HO4zbhc8P6dZuQpTcfMEUwBBiWzY7T5PdNGvpTwgbY%2F%0AshwdSO2koRjF8yFFdHI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1793207700&signature=3cccd6e54474f477345cafab8302bc2b3432dc73e46d21010fd2a1ae894720f2&req=diUmE8F3lYZWWvMW1HO4zbhc8P6eYeMmTcfMEUwBBiVm4SfhMifRKzS7LsHF%0A8s5c2GC5KpghtQY6WFE%3D%0A) ### Projects @@ -174,7 +174,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by project usage -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1793170800&signature=3f485bc29f7722a12bd12f52456f8ccf3b10a8c1d227c0dd7c5690e00da4f405&req=diUmE8F3lIdeWfMW1HO4zWhGoD%2BYnCOqExu5cYiHHN%2BLCiqV4ZTO1r3hzUbX%0Akq2uuIBWLb8fqWfrHGY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1793207700&signature=bccba38576a225d3c6ba1467ce631fcfc92b2a01cd493b4bd5650c61b5075ea6&req=diUmE8F3lIdeWfMW1HO4zWhGoD%2BbmySlExu5cYiHHN9ONnP%2BsTSPuVOVb5Ri%0Avn%2B6KtDldJdAK4%2B%2BdxI%3D%0A) ### Artifacts @@ -184,7 +184,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top 10 users by artifacts generated (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1793170800&signature=6925b12941bbaa11cae5da3d9f8d0b8a47bbe9524eb5dd4778efa4585450403c&req=diUmE8F3lIlcUfMW1HO4zcSk47nTee7IjHDogqK0V%2BxZ05edxon%2B1BICsoz3%0AZhnD648GFNH%2BddQtrbY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1793207700&signature=4fc14d2b6a6a9c8b2556987044969a9fafbb9cb9871dbc289aca3c5bdb80fc66&req=diUmE8F3lIlcUfMW1HO4zcSk47nQfunHjHDogqK0V%2Bwp7Toac9goov6M%2FMAN%0A4IbLf00wCpcsTnnKG00%3D%0A) --- @@ -280,7 +280,7 @@ Navigate to **[Analytics > Cowork](https://claude.ai/analytics/cowork)** to view - Daily, weekly, and monthly active Cowork users -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1793170800&signature=34ea8b604922a90f34edb690c4b901f0043828715538aa88ee795ca170aa5c1b&req=diUmE8B%2BnIVXUPMW1HO4zX7WE4uwWkGgFSi1Z3SzLLsWYvxZHsvPosQw9LjB%0Axt3Ng3FGGqLKaa28vmY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1793207700&signature=dc3133f7d6da36ea7bd6e648d52c0d511a6e251bb50b7b5b9251e7b7005d5c7d&req=diUmE8B%2BnIVXUPMW1HO4zX7WE4uzXUavFSi1Z3SzLLsMqTPq9ZVpGCIsVfqO%0Alo3I5Du3ya04udlp9eE%3D%0A) **Note:** Cowork analytics are available alongside Chat and Claude Code data in the **[Analytics API](https://platform.claude.com/docs/en/manage-claude/analytics-api)**. @@ -296,7 +296,7 @@ Navigate to **[Analytics > Surveys](https://claude.ai/analytics/surveys)** to as On Enterprise plans with usage-based billing, when your admin turns on individual usage analytics, any member of the organization can see their own usage broken down by product, model, and skill, along with where they stand against any spend limits set for them. Individual usage analytics are available in **[Settings > Usage](https://claude.ai/settings/usage)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1793170800&signature=93a2a6631b0e4a6095d188f1c8ae1bd943ee43c10645805f586e579c6077acca&req=diUkFcB%2Bm4JdUfMW1HO4zfveBqzEe%2BvSWGUKUw6QS48pgPB74zXYSbOW0bLk%0A%2Fn1Dv4RyPranD6vr4Ck%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1793207700&signature=9ae8f90ea6b36496f7547535d16b0b6b996bbbf6b558bc07ce01c133036c9520&req=diUkFcB%2Bm4JdUfMW1HO4zfveBqzHfOzdWGUKUw6QS4%2Fn1nmC3cRySP9d4IRx%0A%2Fujdr8hYqoOHsOtZJTE%3D%0A) --- diff --git a/content/support/12902446-claude-in-chrome-permissions-guide.md b/content/support/12902446-claude-in-chrome-permissions-guide.md index a942faa5a9..b025e98d69 100644 --- a/content/support/12902446-claude-in-chrome-permissions-guide.md +++ b/content/support/12902446-claude-in-chrome-permissions-guide.md @@ -30,7 +30,7 @@ In "Manually approve," Claude checks with you before it acts. What that looks li Claude creates a plan from your prompt, which you can approve before Claude starts. The plan specifies which websites you're allowing Claude to access, as well as the approach it will follow: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1843320727/8d1c859ae9b8e0cdb536d024bf40/9bc3d239-8eb6-4bae-a032-a236f88ee606?expires=1793170800&signature=793d908845b50af6fbadbede27a8b9189c8966f02bfc9accade67fc961442194&req=dSgjFcp8nYZdXvMW1HO4zYqyZMFM%2B4K%2FgN0ADj5oqFBpCBvSXzgF3tDVj8hj%0Az4AJslgk%2B14IB5CL6Tc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1843320727/8d1c859ae9b8e0cdb536d024bf40/9bc3d239-8eb6-4bae-a032-a236f88ee606?expires=1793207700&signature=8205de47cec07e7eddae83180c3c41bfb8ea40e508603a458959695b72f2c3e7&req=dSgjFcp8nYZdXvMW1HO4zYqyZMFP%2FIWwgN0ADj5oqFDLD%2FWg0VOn4ZnVdhtu%0Afn1teX%2Bc4%2BPQgCtDTq0%3D%0A) Note that Claude will only use the websites listed in the plan, so you’ll need to manually approve any additional access requests. @@ -64,7 +64,7 @@ When you choose "Skip all approvals," Claude doesn't pause to ask, and nothing c There are some websites on which Claude requires approval for every action. If you navigate to one of these sites, a **New permissions required** prompt will appear in the extension side panel, Claude Cowork, or Claude Code where Claude will ask for permission before accessing the page or taking any action. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604970825/d7b961271be69e7541b406df1efd/d845324e-6b4a-4f54-83b9-0bea86ec09c6?expires=1793170800&signature=45a387c97f91b0c04a3f9aabf4645d94a815c25e00fa5fc4c5e48b172b1e93c8&req=diYnEsB5nYldXPMW1HO4zZ3Nq2Vxjyzk7A4lHPBihAVyv8ZXUuw%2BWEruYvJU%0ASmjQaozUJUO%2FhyVVZCg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604970825/d7b961271be69e7541b406df1efd/d845324e-6b4a-4f54-83b9-0bea86ec09c6?expires=1793207700&signature=0b682bf2884c5b5f8bd3bebb9257cd22ba54633711dd8d9f07108bdb05cba562&req=diYnEsB5nYldXPMW1HO4zZ3Nq2VyiCvr7A4lHPBihAXMrjWe07%2BvxtNvupfL%0ANWdOyL859ifXBzMhsoI%3D%0A) ### Permission options diff --git a/content/support/12997503-team-plan-billing-faqs.md b/content/support/12997503-team-plan-billing-faqs.md index d2348eb92a..13e9d0f0b4 100644 --- a/content/support/12997503-team-plan-billing-faqs.md +++ b/content/support/12997503-team-plan-billing-faqs.md @@ -18,7 +18,7 @@ Your organization's billing address determines where your invoices are sent. You If you want to use a name other than the one tied to your payment method, an organization Owner should check the "Use a different name on invoices" box when adding or updating your payment method in **[Organization settings > Billing](https://claude.ai/admin-settings/billing)**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1793170800&signature=33752f2a93d9ac2fb76b116336bee532d9baad3b8b65cf22c50d1d21030ebdac&req=dSklFMh6mINaWvMW1HO4zRZTxVnAvMvbKAqLF4ERnlVIpLEVnlJgBU%2FPXIgH%0AVsU%2Fkz%2FSSD8soCy0j%2FI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1793207700&signature=3f8bb45af5f3a3d2373bf967a621355b1f875949ad11d6c9ce10c632a648fa36&req=dSklFMh6mINaWvMW1HO4zRZTxVnDu8zUKAqLF4ERnlWLnvcUB3e2G9ySmyqK%0ARAmlUCnWJZnRQeTkRls%3D%0A) ## When will I be billed? diff --git a/content/support/13132885-set-up-single-sign-on-sso.md b/content/support/13132885-set-up-single-sign-on-sso.md index 9c6432a6c5..eb4a7d6a42 100644 --- a/content/support/13132885-set-up-single-sign-on-sso.md +++ b/content/support/13132885-set-up-single-sign-on-sso.md @@ -42,7 +42,7 @@ You can verify multiple domains for a single organization, but all domains must 3. Enter the domain(s) you want to verify in the **Update organization email domains** modal and click the “+” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1793170800&signature=8bdb6a996b364517beea0a37d51c5a995366dfa2fe67aff3c2f278028c44903e&req=diQuHsF6noNXW%2FMW1HO4zSdmH384%2FcSEe3H0OpmIzWEpOd%2FmoG5ZJH230p6R%0A2ThG%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1793207700&signature=68c24adc7aa5e23f98cc72112f61837b4832bef94f8e81158bf28543e1197d41&req=diQuHsF6noNXW%2FMW1HO4zSdmH387%2BsOLe3H0OpmIzWENUZxCmY80GHfMyr2q%0AzPAM%0A) 4. Click “Save” when you’re finished adding domains. @@ -50,7 +50,7 @@ You can verify multiple domains for a single organization, but all domains must 6. Enter your domain in the text box and click “Continue”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1793170800&signature=742dd70b81a5783880a6527fcb807227ed1908647e9e4ddb93992ff0618df3b4&req=diAjEcl6n4dcWfMW1HO4zWHctB6WkNGiyoyXAW0OlXptk7un9WOWXHopE84C%0A6e%2FZ%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1793207700&signature=9b245869d07fe99cd691f2ed0912a77a609240cb29cf52bf6df7274936c05e28&req=diAjEcl6n4dcWfMW1HO4zWHctB6Vl9atyoyXAW0OlXrpNAT6sUr9uolRvWsj%0AT61T%0A) 7. The setup screen displays a TXT record. **Copy the full Value using the copy button**—it begins with `anthropic-domain-verification-` and is longer than what's visible in the box. In your DNS provider, add a TXT record to your domain and **Value** set to the copied string. The domain must match exactly what you entered in the previous step, including any subdomains. Add it alongside any existing TXT records; don't replace them. The value is case-sensitive, so paste it exactly. Please refer to your DNS provider's documentation on this topic. @@ -76,7 +76,7 @@ Clicking "Refresh" re-checks your DNS; it won't show Verified until the publishe If the record is correct and propagated but the status still shows Pending, contact Support. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1793170800&signature=2e39b790c9cfdd08351ce8f8b7632a880d5eebf3a1806db4b14ef0eedb8527f3&req=diAjEcl6mYVWX%2FMW1HO4zVjmWCoBaHSxPM2D8ZcdgrgwUWbbasKfko7UZ5sX%0ADzFA71ArQnjgQSQnhb4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1793207700&signature=7df338611512302f479a4db25f29b218f5ac08fb71e554edf3612a9d05729552&req=diAjEcl6mYVWX%2FMW1HO4zVjmWCoCb3O%2BPM2D8Zcdgrg%2BZ8DfP545O7S4CauI%0AOSm%2FY9wQPVFw9epCVys%3D%0A) **Note:** Once your domain is verified, you'll see a **Restrict organization creation** toggle under **Security** on the Organization and access organization settings page. Enable this if you want to prevent users from creating new Claude or Console organizations—including personal accounts—using your verified domains. @@ -116,7 +116,7 @@ For IdP-specific setup instructions, see: You can now choose to toggle on **Require SSO for Console** and/or **Require SSO for Claude,** on the **Organization and access** page, under the **Authentication** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1793170800&signature=ff79c3b42a19e4e3c399a65ae597c29a79e6228d7393ce74ab719e6279f901cb&req=diMmFM93nYNfWfMW1HO4zdAICgygBXwCItXtKivx6ZHtHnQwdzVUFIBBNYnA%0AEaxinhpzygqqJ4f7vx8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1793207700&signature=db0faeb433d0317a50eb5873df94b9a59d724d9ca37298c6a094aad07aee9337&req=diMmFM93nYNfWfMW1HO4zdAICgyjAnsNItXtKivx6ZEVVxP51IBKEkwBW%2BnF%0AWTqv3ORCaOe2v4Tztmg%3D%0A) When SSO is required, users must use the “Continue with SSO” option to log in to their Claude/Console accounts. When SSO is not required, they will have the option to choose “Continue with SSO” or “Continue with email.” diff --git a/content/support/13133195-set-up-jit-or-scim-provisioning.md b/content/support/13133195-set-up-jit-or-scim-provisioning.md index 9e4bdc6db4..49f94507e4 100644 --- a/content/support/13133195-set-up-jit-or-scim-provisioning.md +++ b/content/support/13133195-set-up-jit-or-scim-provisioning.md @@ -40,7 +40,7 @@ Use this table to help decide which provisioning mode is right for your organiza Both JIT and SCIM can be combined with **Enable group mappings** to control role or seat tier assignment based on IdP group membership. If you select either of these options for your provisioning mode, **Enable group mappings** will appear within the **User provisioning** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1793170800&signature=13a728946a8c4c878b35f6ea347aa47ab013e4b1339623121991e2743be9c36a&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQqhVClp%2BxFMG%2BIEvQScvLAm1V%2FCm0%2FBQaurZ%0ABwkgveHIy%2FFlx3Q74Z8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1793207700&signature=192ecadd7a223207aac852d642ba01330160abb33435af9d0789645fca410e1a&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQqhWDV1xxFMG%2BIEvQSc5kygceuSwsJAD%2FnFS%0AbOXADrzblQ9FA79Lyt0%3D%0A) **Important:** Group mappings set a user’s role type and seat tier only. Users with the Custom role get their permissions from groups in Claude, and those groups sync from your IdP only when your provisioning mode is SCIM directory sync. With JIT, you need to create groups and add users to them manually in **[Organization settings > Groups](https://claude.ai/admin-settings/groups)**. If you map an IdP group to the Custom role under JIT without doing this, those users have no permissions when they log in. Learn more about **[managing groups on Enterprise plans](https://support.claude.com/en/articles/13799932)**. @@ -136,7 +136,7 @@ Learn more about **[setting up role-based permissions on Enterprise plans](https 4. Toggle **Enable group mappings** on (if it’s not already): - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1793170800&signature=45cfaa70a74899d8d96f41eb353f78a03323f359dd29765ad81485eae533a9d6&req=diMmFM5%2FmYdcXPMW1HO4zeBEb8bZkPpAyb72rapuHpOi1HRbL5pzTcXfHwZI%0A9puq%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1793207700&signature=80dd568152707ce93cae68fc8d858773ce22facdb5b154fd5c9aa5c872ae3d6f&req=diMmFM5%2FmYdcXPMW1HO4zeBEb8bal%2F1Pyb72rapuHpOs%2FNzXUH%2Bxw9Zo7sA5%0A08mo%0A) 5. In the **Enable group mappings** section, click “Add” next to each role and select the corresponding group from your IdP in the dropdown. @@ -188,7 +188,7 @@ Verify you have enough seats purchased and available to add members to your org. 4. **For SCIM:** Click "Sync" to prompt an immediate sync, or wait for the automatic sync cycle: - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1793170800&signature=29403cd2dc59833dfadd1d73b48f0e0d35c4146664652e012ba87efcfe46aa6a&req=diMmFM5%2FmoVdWPMW1HO4zZ9Lal6sHsrK5hujYvMis4fFHt7bIAXGtrQq3jmJ%0ArWCR%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1793207700&signature=0b58b5be2a54e62241edda4ccac3bf1c3eefab2258841bc808fd761182048cd3&req=diMmFM5%2FmoVdWPMW1HO4zZ9Lal6vGc3F5hujYvMis4dy%2B5CIfTAk8sOvP%2F9t%0AROKG%0A) ### Users mapped to the Custom role can't access anything after logging in diff --git a/content/support/13163631-configuring-session-security-settings.md b/content/support/13163631-configuring-session-security-settings.md index 4c552fa193..f81f97f63e 100644 --- a/content/support/13163631-configuring-session-security-settings.md +++ b/content/support/13163631-configuring-session-security-settings.md @@ -18,7 +18,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1793170800&signature=c4fe2e02ef3e018ce29664d46a58747b0a0d0b4cfd8065a989a91cd84757b83c&req=dSgvHs14lIVcX%2FMW1HO4zQNx6uEmRFpYg%2F6XaftFnjzCYpw%2BN20CeWmzQWE3%0A4Kyz%2FZjpaWcEQu8op4w%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1793207700&signature=a3cc0a1447adca96f3bb89605b77a3115a5896d7c832d94c99b3574a6956be4b&req=dSgvHs14lIVcX%2FMW1HO4zQNx6uElQ11Xg%2F6XaftFnjw%2BHWHHB6WsRIQvQgpz%0AKZ3PxUZCIIcct1dFANA%3D%0A) ### For Console Admins @@ -32,7 +32,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1793170800&signature=5562a7c806e738d0660ba2847fb3e131e37430b5bcd411f61ba7c675f8426523&req=dSgvHs14lIVcXPMW1HO4zWzx2bo3IH8pXZ5D7eVpMtdJ82GlV8Ukb6do3SMx%0AXov9Tn798ySLpzpCVCA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1793207700&signature=036555fcd2ccb735a7269b9e3e80eb874bcf1d7c43d6577c8c5ec8ca64b7a36a&req=dSgvHs14lIVcXPMW1HO4zWzx2bo0J3gmXZ5D7eVpMtcwR8gk5FkieUbjqIXT%0AIwi%2B%2BA9fasYvZVWqfCg%3D%0A) ### What happens after enabling shortened session length? @@ -50,7 +50,7 @@ You can change the session duration at any time by selecting a new value from th - Sessions scheduled to expire beyond the new duration will have their expiration shortened accordingly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1793170800&signature=04852fd367ae9b32054f215de816afd797c19a104f9e1ae3a126fb2c9e0f6bf6&req=dSgvHs14lIVcXvMW1HO4zZ7mW8ua4DmrA00cbyPOLDUpot5xCU3risCrqXA7%0AhSeAYWeh2S7Iu8qvvMk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1793207700&signature=ee0ebf0665d41b107a8517cd9de0712849f017b76156aa9e4973ad6a00b61140&req=dSgvHs14lIVcXvMW1HO4zZ7mW8uZ5z6kA00cbyPOLDW2wS8E4DhnjGob%2Bedo%0A3y%2F%2B0mtM8qtazR7EJDU%3D%0A) ## Disabling session length settings diff --git a/content/support/13189465-log-in-to-your-claude-account.md b/content/support/13189465-log-in-to-your-claude-account.md index bd541d3b80..b8a9ed8518 100644 --- a/content/support/13189465-log-in-to-your-claude-account.md +++ b/content/support/13189465-log-in-to-your-claude-account.md @@ -2,7 +2,7 @@ When you open Claude on a web browser ([claude.ai](https://claude.ai)), the desktop app, or a mobile app, you will see two different options for logging in to your Claude account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1793170800&signature=d15f9bddd0b11358a11e1d2b4b5fb6054af1bdd70d3e813f9e18c2d38704f5eb&req=dSguFct%2Fm4lfXfMW1HO4zXg5B4GN5BK8zWhrqpWiTMlbFphuTIBn6ySF7igL%0Aw%2BNcJ4K97NOZOZYTAUc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1793207700&signature=fb72ed648e03be9db7cd8f03046fa8626a0638f8a247216f503b3c755b24692b&req=dSguFct%2Fm4lfXfMW1HO4zXg5B4GO4xWzzWhrqpWiTMmHsDrLjC6MvJfUx6C2%0ANsNec5KQZ0uwgRYf%2FyU%3D%0A) ## Continue with Google diff --git a/content/support/13325567-account-management-faqs.md b/content/support/13325567-account-management-faqs.md index 29b330f39d..056d987e78 100644 --- a/content/support/13325567-account-management-faqs.md +++ b/content/support/13325567-account-management-faqs.md @@ -44,6 +44,6 @@ The email domain that was used to create your Team or Enterprise plan organizati Owners can remove domains by opening up the same modal and clicking the trash can icon to the right of the domain: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1793170800&signature=78fb21550254d24482b6e72a1fd4568c81dd9d3a4ddfa2c6bf61eb2789c7e29a&req=diAiFcF5nolaW%2FMW1HO4zUrhF%2BiZbggSkeFUnrkrQZjPfyDEg8fN0eQBHO%2Bj%0Aqo8sV5aF%2FZRH47Jc50M%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1793207700&signature=4ee3bd5f6b4146237f077edd467cacc2bf2530707d83438ca02ff0541a40f8bf&req=diAiFcF5nolaW%2FMW1HO4zUrhF%2BiaaQ8dkeFUnrkrQZhUvBCTxKpHbvGqLqkS%0Avmll2EXXY7Crv8UPvNQ%3D%0A) While the account creator must use a business email address, you can add public domains like @gmail.com, @yahoo.com, and @hotmail.com as allowed domains for other members of your organization. \ No newline at end of file diff --git a/content/support/13345190-get-started-with-claude-cowork.md b/content/support/13345190-get-started-with-claude-cowork.md index a4760e86c3..f3c34a6be9 100644 --- a/content/support/13345190-get-started-with-claude-cowork.md +++ b/content/support/13345190-get-started-with-claude-cowork.md @@ -178,7 +178,7 @@ To set global instructions: 3. Type your instructions in the text box and click "Save": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2525926874/15324ac4155d7802272e8bdef04b/ec66cd09-a4db-4f1d-8f30-226c9d126333?expires=1793170800&signature=146b09f3adfe5d952ce983de02e6474038c91df7329e03b2213e81f1f6d5309f&req=diUlE8B8m4lYXfMW1HO4zcDl69vtMVG48iWjaktE943w7qhYwfZ5ohm3aXs4%0A9b99GsK6RKzn28TK%2FoQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2525926874/15324ac4155d7802272e8bdef04b/ec66cd09-a4db-4f1d-8f30-226c9d126333?expires=1793207700&signature=c8ebc1fa4289c9e4fa3f9b794eb12316eeeebd9491f01984b54cc1061d34ea6a&req=diUlE8B8m4lYXfMW1HO4zcDl69vuNla38iWjaktE942%2FLjCBrRsrOwgXWimX%0AJV6yiddELjOCg0901UA%3D%0A) ### Folder instructions diff --git a/content/support/13371040-log-in-to-your-console-account.md b/content/support/13371040-log-in-to-your-console-account.md index 8f3339e99e..4d36c1c840 100644 --- a/content/support/13371040-log-in-to-your-console-account.md +++ b/content/support/13371040-log-in-to-your-console-account.md @@ -2,7 +2,7 @@ When you navigate to the **[Claude Console](https://platform.claude.com)**, you will see two different options for logging in to your Console account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1793170800&signature=ff0bb1365ad326f2a1eb196f7f619025998730269a2c3e935edf52f50911e33f&req=dSkkE8l8m4dbX%2FMW1HO4zcrI5ortp4AF8vUNcPt4%2B71jVW4OJrkLm7Fz2hnm%0AnlO1r4n4K6h0d%2FGPxik%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1793207700&signature=9df43d7e9810016576999ebb0e14c5baabd9e363896b9c494b2bef89de150838&req=dSkkE8l8m4dbX%2FMW1HO4zcrI5oruoIcK8vUNcPt4%2B73Z8N8mF7pHGF5UCDKW%0AgyGpLHH%2F1VUMnhsaSYE%3D%0A) ## Continue with Google diff --git a/content/support/13641943-visual-and-interactive-content.md b/content/support/13641943-visual-and-interactive-content.md index f447cf6806..631c3c0355 100644 --- a/content/support/13641943-visual-and-interactive-content.md +++ b/content/support/13641943-visual-and-interactive-content.md @@ -18,7 +18,7 @@ Claude can show current weather conditions and forecasts when you ask about the Claude automatically displays temperatures in Fahrenheit for US locations and Celsius for everywhere else. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1793170800&signature=8cf47766a39fa4b8b988ca42f985c5cb80b0325be22239cf880e20d21dd56fff&req=diAjFsx6mYhdXvMW1HO4zXlB7D270hiAdgndksVD5R0pFeY6mKdlO5cqYCcr%0AfiTWhmzkGLA8PvDTwPg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1793207700&signature=6dc3274188e6571dab7640616cb4ef92c51155dc5815654ff27190b8153e94d7&req=diAjFsx6mYhdXvMW1HO4zXlB7D241R%2BPdgndksVD5R3aTTLa%2Bx44dHwIgGFO%0AHOBJpu9ba%2FIwZ17juE0%3D%0A) Weather is powered by Google Maps (). @@ -28,7 +28,7 @@ When you ask about recipes, Claude can display formatted recipe cards that are e **Note:** Visual recipe cards are available on web and desktop only. On mobile, Claude provides recipe information as text in the conversation. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1793170800&signature=f0f2a78bd3b73ea38ee39bf031bb32e2c9ed71656a6302794d0b6ed3f1199ea1&req=diAjFsx6mYhdUPMW1HO4zUQperMU1VSfrIPm%2FImZVg1v56t8W9805fopd0sr%0A59BTXK9sgb6rX4hsArg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1793207700&signature=3ce5e24070fd5281dfc191e4ff04d4164f9e21d90f267de7c4dada9bb421bcb1&req=diAjFsx6mYhdUPMW1HO4zUQperMX0lOQrIPm%2FImZVg06FkfMVTCbo1%2FDZBfY%0AatJ%2BGlE0vs9GQJJ9onc%3D%0A) ### Custom visuals @@ -76,7 +76,7 @@ For example, if you ask Claude to help you plan a trip, it might ask you to: This content appears at the bottom of the chat. You can still type a response if you prefer. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1793170800&signature=235a5056f381f070596bd26a5f31d8fd0c848da98e8d5036adc6fe8bdfb831a7&req=diAjFsx6mYhcWfMW1HO4zWmF5va%2Fbh6qx4wz0C7CTALhNlnWotp6o8Q4vNvy%0ATmCggS8zO2vyiXzhLYA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1793207700&signature=736fc31dce653efbaa01b56dff6753a8e450fc658b05b22cf6715e265d700b29&req=diAjFsx6mYhcWfMW1HO4zWmF5va8aRmlx4wz0C7CTAKyA779TGT7sljgmS9N%0AKK49NPp567KQ7EfD0UY%3D%0A) --- diff --git a/content/support/13837440-use-plugins-in-claude.md b/content/support/13837440-use-plugins-in-claude.md index 2ac41a4c4d..844e8cfa16 100644 --- a/content/support/13837440-use-plugins-in-claude.md +++ b/content/support/13837440-use-plugins-in-claude.md @@ -58,7 +58,7 @@ In Cowork, open the "Cowork" tab first, then open **Customize**. You can also upload a custom plugin file if you built one yourself. On Team and Enterprise plans, a colleague can share a plugin with you directly instead of sending you the file. See **[Use a plugin shared with you](#h_ef985546b4)** below. Plugins you add in Claude on the web or in Claude Desktop are saved to your account, not to your computer, so they follow you to chat, Cowork, and Claude Code. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1793170800&signature=b97f740b92c418a2684b1e0e66687e4e0e04bb5f6da998dd0e01746d47951e46&req=diEnFs1%2BlINeWPMW1HO4zZF3IxbcNPVdxakFVfq5WwzA7Rd9wHJg37%2FeOU59%0Ai1KBB0S%2BWIZMI%2FMwjaU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1793207700&signature=95055546361dcda8ed613c67247cc93c49a7a9863345b938d9cacb25fb0302e4&req=diEnFs1%2BlINeWPMW1HO4zZF3IxbfM%2FJSxakFVfq5Wwy%2BE7c4oOVYYhEZnfWp%0Ao5YUcGyHYWgnsL00IDg%3D%0A) If you're on the Enterprise plan and your organization has skill scanning turned on, plugins are checked for malicious content when they're installed or updated. A plugin with malicious content is blocked, and one that may carry risk shows a caution banner. Learn more about **[skill and plugin scanning](https://support.claude.com/en/articles/15927065)**. @@ -68,7 +68,7 @@ If you're on the Enterprise plan and your organization has skill scanning turned Each plugin you add brings skills and commands you can use while working with Claude. Type "/" or click the "+" button to see the available skills from your plugins, in chat and in Cowork. In Cowork, you can also run a plugin's command by typing `/plugin-name:command`. Click any skill to see its details. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1793170800&signature=6bdfec41efc7b0c5fdd6e8b7b13541c827e0666351595655700d260a7657d434&req=diEiEcp3m4lbXfMW1HO4zf4NBfX9hECcmKUxugP2BQtN5KRdjWVUIct7WGsm%0AaT1gUQ8Zfs0qsb0K6MU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1793207700&signature=809b3b805212d74aa75b11aa30fcfe79ff74e5fb5652f6b639a8221e6d1f43e1&req=diEiEcp3m4lbXfMW1HO4zf4NBfX%2Bg0eTmKUxugP2BQuQKMRNCM3lQq4EO2rA%0AWgu6tk8Vl%2BKbC7VsaZM%3D%0A) --- diff --git a/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md b/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md index 36481dec7a..6bf4cf4e22 100644 --- a/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md +++ b/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md @@ -52,11 +52,11 @@ Follow these steps to get started: 5. You’ll land on a page describing the functionality. Click “Get started”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169954086/419674f781edb2977b93cce062b4/93b1893c-d79a-4eb6-b2f1-2fe3e043bd90?expires=1793170800&signature=5919f4f551f6ddaa2ff3480f3957bf85730655fd805074ad8b442fd9c2bcb8ca&req=diEhH8B7mYFXX%2FMW1HO4zSZP05GKEg73B32drIe5EDmKWz2UYXDQTylcYrf2%0AYo0J%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169954086/419674f781edb2977b93cce062b4/93b1893c-d79a-4eb6-b2f1-2fe3e043bd90?expires=1793207700&signature=57b901bcb9e8681842c01fb2a31e0df72086ba6d21acf9b78b418257d23a5cf5&req=diEhH8B7mYFXX%2FMW1HO4zSZP05GJFQn4B32drIe5EDkOkZbkHmP5kC3pn3w2%0ASVwo%0A) 6. On the next screen, you can give Claude access to your files and keep your computer awake by toggling those on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169955082/de4053ee0eab8fcb9263584bb171/d39b77da-1a69-4682-9fdb-7ed488f236b0?expires=1793170800&signature=d1e52ae9715ea2d390615e2f0a7ea14d3a14c12c6cb82048dd22a32a1a9c570f&req=diEhH8B7mIFXW%2FMW1HO4zaZWstmZWgEWepuGRb1rD3Kqmsyv96YGXIEG8DQR%0AOeCw%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169955082/de4053ee0eab8fcb9263584bb171/d39b77da-1a69-4682-9fdb-7ed488f236b0?expires=1793207700&signature=1c13bd2ba7e3ec309be483f04ac0f6fecec87d113fc709ca39c1022172429d26&req=diEhH8B7mIFXW%2FMW1HO4zaZWstmaXQYZepuGRb1rD3I5nh6Ol%2FsyEAwxazmW%0AU%2FgY%0A) 7. Click “Finish setup.” diff --git a/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md b/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md index 0841f3b7a4..dd4d447ced 100644 --- a/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md +++ b/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md @@ -16,23 +16,23 @@ The new Claude experience, which combines chat and Cowork, is rolling out to Pro Find **Projects** in the left navigation panel and click the “+” button to see the three different ways to create a project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183720240/6f6ef438913391703598d86d606c/CleanShot+2026-03-20+at+09_11_43.png?expires=1793170800&signature=1470e1a8c0c9cc514f8895a59fd95642d39b98f9ff318a9c14f1aad4d47188cc&req=diEvFc58nYNbWfMW1HO4zcOgiga71ih9ZwSvwegvtgzcfdIImD5KOG7WLnxX%0ALmpC4lrAGYNaTL9BtcE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183720240/6f6ef438913391703598d86d606c/CleanShot+2026-03-20+at+09_11_43.png?expires=1793207700&signature=339f9c94b700126fe3e6cc08d67d905b8bf85858fe5a68cc4348c6b12a478a48&req=diEvFc58nYNbWfMW1HO4zcOgiga40S9yZwSvwegvtgwp8o2PBKZ78v4XRNoE%0Apm%2F4aa0n2ye0vktCCJo%3D%0A) ### Start from scratch Selecting “Start from scratch” allows you to set up a new folder with instructions and files: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177090014/07832b50003cf7fd3b4e9c7c448b/3385d9b8-c3e7-42b9-ae3f-4d213baa53a7?expires=1793170800&signature=789f52d035d24e01cfc68806d0f9fa41fbe0a7609bd4706368363ff725182ed4&req=diEgEcl3nYFeXfMW1HO4zZCoQo5ESXWevb0suCMAnj30ydfk5Niub7DA5Oia%0A%2FAS2V31PDhCKT66J5ck%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177090014/07832b50003cf7fd3b4e9c7c448b/3385d9b8-c3e7-42b9-ae3f-4d213baa53a7?expires=1793207700&signature=b3702e479cfe1ea9ae2f32853eb3ecd6bcc5deb4e517e0bd13b620b834140f4a&req=diEgEcl3nYFeXfMW1HO4zZCoQo5HTnKRvb0suCMAnj39brFcdoIgn94aa5EA%0A7k6iD8eUE%2Bp4PWimzG8%3D%0A) ### Import from a Claude project After selecting “Import from project,” you’ll see a “Search projects in Chat…” field: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183717962/acdc11bcc825ae76a13f508365bc/CleanShot+2026-03-20+at+09_12_08.png?expires=1793170800&signature=13477e678080f4b0563f769b5675a2c7ca28b33cf241dde8934e4801519a745e&req=diEvFc5%2FmohZW%2FMW1HO4zQQ7UWBczZgXjggUT7FIJz9IfjkXf0IYQBojbQCF%0ABGecVGUDvvsrTeBje9U%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183717962/acdc11bcc825ae76a13f508365bc/CleanShot+2026-03-20+at+09_12_08.png?expires=1793207700&signature=0865ad95472dd547776bae0b0046369e08e07fabb0b50c1ab829228f527679dc&req=diEvFc5%2FmohZW%2FMW1HO4zQQ7UWBfyp8YjggUT7FIJz8KVOyC21Nh%2FMvxORNd%0AUn6x9x5euLgVTnGB6rs%3D%0A) Clicking into the field will display a drop-down showing your recent projects, but you can also use it to search all your projects. After you select a chat project (bulk upload is not supported), you can name the new Cowork project and choose where to save it on your computer: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183727973/7a25430123d9e13e7c3cdd411f70/CleanShot+2026-03-20+at+09_13_41.png?expires=1793170800&signature=75f7ef565c9d784387f87be0325e2d4662c80aee6754576b265afb35c7957c9a&req=diEvFc58mohYWvMW1HO4zU%2FKAyBH%2ByPEI7f%2FdY0VL6gi5uiTk7YPtqji0OuY%0AhpYbk151Jz83Vlt7Ezs%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183727973/7a25430123d9e13e7c3cdd411f70/CleanShot+2026-03-20+at+09_13_41.png?expires=1793207700&signature=abc8a88219ca80c2fe9d97b9f59a2baba5a356e3bcfbefd8c5ed10393e5c08f2&req=diEvFc58mohYWvMW1HO4zU%2FKAyBE%2FCTLI7f%2FdY0VL6jTPnmWxy%2BSbmjQuYdD%0ANizKFFCVzQzCNT878HI%3D%0A) Clicking “Create” will transfer the files and instructions from your existing Claude project and create a new Cowork project. @@ -40,11 +40,11 @@ Clicking “Create” will transfer the files and instructions from your existin If you select “Use an existing folder,” you’ll be prompted to pick a file to use as context for the new Cowork project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087935/2f0052dae601d0b7fecdc029e1c3/2e3ca9e7-23b1-436e-bbdb-edcd31c41f15?expires=1793170800&signature=b56d21a990edda348450c832d3f2f933e2f977455a1b67702d842d2243f28785&req=diEgEcl2mohcXPMW1HO4zejrnjXXEiNXuv8e2Xj2xOXjSbDFGkT48hbu1MDY%0ATGYxFenCsz1aMQQjojw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087935/2f0052dae601d0b7fecdc029e1c3/2e3ca9e7-23b1-436e-bbdb-edcd31c41f15?expires=1793207700&signature=a1761e0af6caa3e6216b7002534959a5e76294758712f2452c9f2c0f284e78a1&req=diEgEcl2mohcXPMW1HO4zejrnjXUFSRYuv8e2Xj2xOWwhkD%2FOssgz38WTwHq%0Ag%2BSqAqL%2Fh8hIOuazEdM%3D%0A) After selecting a folder, you can name the new Cowork project, choose where to save it on your computer, add instructions, and attach any additional files. Click “Create” to start using your new project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087937/f59dbe3fc28448a9597ea097cb4d/96a59acb-4054-4b4b-a208-751f9711f535?expires=1793170800&signature=b36b3e161a9876891bd1c8c400ffa4e5e5e5af7d4c925b7b2960a12f1c5998e6&req=diEgEcl2mohcXvMW1HO4zUq4VuC1hKIyMfnqHouW6MLq%2Ff7NAuOo%2B6PhRW2V%0AP%2Fw7N7x8ciyWAPyUo3Y%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087937/f59dbe3fc28448a9597ea097cb4d/96a59acb-4054-4b4b-a208-751f9711f535?expires=1793207700&signature=223e35d06a97b33fc45ec598e039638ed0149d8a455cea2213e5734354ea69bb&req=diEgEcl2mohcXvMW1HO4zUq4VuC2g6U9MfnqHouW6MJfNDwoPugxz2HsgGKV%0AtfAqA1qj%2F7pkwZmV%2BfE%3D%0A) --- diff --git a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md index ee0d8396e3..5ba68ff209 100644 --- a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md +++ b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md @@ -50,7 +50,7 @@ You can trigger a manual sync from two places in your admin settings. 2. Click "Check for updates" under **SCIM sync**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1793170800&signature=3c368ea2522b4811fdce65369d60d6b2f001ec6b8fdf85a44a8e3f4324d13602&req=diMmFM9%2FnoRbUfMW1HO4zW4gbTasMs28rgfl7PnOiulg17V0hVuvBq8Q8EeK%0Av9Vt%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1793207700&signature=7cfbd5d011b6b11b9375af0d1bf44d1434f0669ed93cf9bb29f5317752b6d00c&req=diMmFM9%2FnoRbUfMW1HO4zW4gbTavNcqzrgfl7PnOiunUxhGkyQ3chphmf2iC%0AD1vO%0A) 3. Select whether to sync members, groups, or both. @@ -62,7 +62,7 @@ You can trigger a manual sync from two places in your admin settings. 3. Select whether to sync members, groups, or both: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1793170800&signature=cc705594702b6c5f930638857deaeb7d8603f866cc87651a2c936cf445469702&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4f7nxzDsX43OpyTHzM9SHd4OmRNT%2FlEnXIEFH%0AYyBl%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1793207700&signature=a5d722a2f3df6ff0959647125f3d90fda12b60d3989cc76bdb9a9d31f66ff315&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4f7nyyzwY43OpyTHzM9T7yx8HgJFX01IJeY94%0AxQpH%0A) **Note:** If you trigger a manual sync while background changes are processing, your organization takes the most recent change for each member or group. If multiple changes are queued for the same member or group, you may need to resync again to make sure everything applies correctly. diff --git a/content/support/14604842-cyber-verification-program.md b/content/support/14604842-cyber-verification-program.md index cd4f171374..704fe5aecc 100644 --- a/content/support/14604842-cyber-verification-program.md +++ b/content/support/14604842-cyber-verification-program.md @@ -12,7 +12,7 @@ Our generally available models can still be used by all users for secure code re ## Access tiers -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2716457392/33c90f9ccfbd33fee02840fd2efa/267bc7d1-baeb-4302-a1d9-4491b4110775?expires=1793169900&signature=42c527c80e584ce6d701e67b5b137310c3e2663b4e2463c10359423dd135f4c1&req=dicmEM17moJWW%2FMW1HO4zVYZ0Nu%2FaM1Oy1US26KtMzKnEcZw5K5TE%2BVg3uNx%0A9%2BQPgL1y8oACDNlJ1sk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2716457392/33c90f9ccfbd33fee02840fd2efa/267bc7d1-baeb-4302-a1d9-4491b4110775?expires=1793207700&signature=35c4e2102ba5211dd2529e903608591afd1469dff798a8402c941b642979c6f9&req=dicmEM17moJWW%2FMW1HO4zVYZ0Nu8bsNAy1US26KtMzLpW7tnOn6z9138x4fg%0AQV4o65oNa%2B8ZDTwvTp0%3D%0A) ## How to apply diff --git a/content/support/15330088-set-a-default-model-for-your-organization.md b/content/support/15330088-set-a-default-model-for-your-organization.md index 79e78f1ff8..1b6f2f789d 100644 --- a/content/support/15330088-set-a-default-model-for-your-organization.md +++ b/content/support/15330088-set-a-default-model-for-your-organization.md @@ -50,7 +50,7 @@ The organization default applies to every member. To set it: 4. Click “Save changes.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1793170800&signature=9b5887b8d4eef7528552b9b9001209868b7022faa3df4fe10c7686f098862268&req=diUmEs58n4BcUPMW1HO4zelOdjFBKkhPfdGVZ664dGG9ihWYDD7yX4rUWZBI%0Amcgvvfwc5rfPTOldt%2BU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1793207700&signature=2ce7401ed30b6f5f3c4192558c906f173456d9e7899e29375d9a60836740456a&req=diUmEs58n4BcUPMW1HO4zelOdjFCLU9AfdGVZ664dGGaAVXTbU6YZTBwIPa%2F%0AY2GKpj0eG%2FHtAkEcWhA%3D%0A) --- diff --git a/content/support/15694740-manage-model-access-for-your-organization.md b/content/support/15694740-manage-model-access-for-your-organization.md index 8e73c36dbb..94c856b51d 100644 --- a/content/support/15694740-manage-model-access-for-your-organization.md +++ b/content/support/15694740-manage-model-access-for-your-organization.md @@ -42,9 +42,9 @@ The organization setting is the ceiling. A role can't grant access to a model th If any custom role uses the model you’re disabling as its default, you’ll be prompted to change that role’s default before the change can be saved. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1793170800&signature=e05543fd0678a603e9ceb71e91eeb6d42735b4f52eab8f24e6205b8df3025c41&req=diUmEs93nohdWPMW1HO4zXlxE%2BS4UNFfQf5Pb7M2Q0sTgHb9Kr3llYrInVJJ%0AumU5JFTiuS81b5qblPU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1793207700&signature=9f557c6badcba6e6fb61839e00356ea386c4b4ec2f9b4cf22d8e47e915635042&req=diUmEs93nohdWPMW1HO4zXlxE%2BS7V9ZQQf5Pb7M2Q0ukdxfhir62Hmst2mb2%0AifF%2Fnolk95Lfz2AIycg%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1793170800&signature=bdbbbf479d5f6c5eda5d78d379ca32c03746a984e992e17ec5724ab34a2ba854&req=diUmEs93nohdW%2FMW1HO4zTqNsIrEQVhfAod9uc510lwio6bT2hSaXW9pq5fb%0Al3Wodqpr6zPY7zz2KYI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1793207700&signature=de42dbd84f6224bb86fbc345fff2ccdcc51da50978752018551d10d6876061d4&req=diUmEs93nohdW%2FMW1HO4zTqNsIrHRl9QAod9uc510lzn4OKi2722NCn4hoy9%0AAblD46pDcimoUVb9lYo%3D%0A) --- @@ -78,7 +78,7 @@ If any custom role has an effort cap higher than the new organization cap for th Only models the role grants access to can be selected as that role’s default model. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1793170800&signature=27d15db156408500a527454b8ae6ecf71232ce31c98a6471dd8011c6c7b8438f&req=diUmEs93nohdWvMW1HO4zYj9SPYC6oG1XsqpNqvyFRJbDTrAUQGsoLwTDdRl%0Avm6Lr8GWZi2plmSKlws%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1793207700&signature=b7cf6f758b6e502729f1c2b81b562c8ab3618ed089dc620159c8e7c609a41f0a&req=diUmEs93nohdWvMW1HO4zYj9SPYB7Ya6XsqpNqvyFRIZG7JD%2FDDLFBPXoN7a%0AroTKL8G2ClcrBmCyn6Y%3D%0A) --- @@ -96,7 +96,7 @@ Effort limits determine how much computation members on a role can apply per res 5. Click "Save" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1793170800&signature=f4e1e6fe0afb6870f4ac1587eef74e92ab889522eccfad6a021294376d2c57e6&req=diUmEs93nohdXvMW1HO4ze1xBzC9dLkRDeA1RkowXUGfqtQeCmrsSRJ79DYG%0AhiTzqoZidqp%2BAzXgVbs%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1793207700&signature=3b42464067964f1b83049a4683db3d0e3cac15f9d01f831960c84761e5523957&req=diUmEs93nohdXvMW1HO4ze1xBzC%2Bc74eDeA1RkowXUHJeBVSipZ1rgFOrHqz%0AMfv1caFU63Xwn%2Bb1%2Fvs%3D%0A) Members on the role see only effort levels at or below the cap in their model menu. Note that available effort levels differ depending on the model, and some models don’t support effort level settings at all. For an explanation of each level, see **[Change the model, effort, and thinking settings](https://support.claude.com/en/articles/8664678)**. diff --git a/content/support/15936181-get-started-with-1password-for-claude.md b/content/support/15936181-get-started-with-1password-for-claude.md index f80e4231a5..03602cfe37 100644 --- a/content/support/15936181-get-started-with-1password-for-claude.md +++ b/content/support/15936181-get-started-with-1password-for-claude.md @@ -52,7 +52,7 @@ Once the requirements are in place, you can set up 1Password from a few places i 4. Toggle on **Password managers**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1793169900&signature=80f0c9f6479fd8bd208be657a708635c9905b873b96f9f1c2c76f32353433b5a&req=diUjEMh8m4RWX%2FMW1HO4zU5ln2hvq8xqGkiu4hEpcPVNudSjfC60qWtsbgxj%0AyfTGQXSk9bgvFlclI%2Bo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1793207700&signature=78748cc6a269931541f14e95aa7e9a9770022385fd94fcb1d9c6be3fef079b79&req=diUjEMh8m4RWX%2FMW1HO4zU5ln2hsrcJkGkiu4hEpcPUVaw9hGP4Jjc1o9vnP%0AvzfwvFb1nqbJhdm%2FJhE%3D%0A) Once enabled, eligible users will see the discovery options above. Users still need to install and set up the required apps and extensions themselves. diff --git a/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md b/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md index b1e57a0716..092184faa4 100644 --- a/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md +++ b/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md @@ -40,7 +40,7 @@ You can also open any invoice from your account: **Amount due.** The invoice total minus any applied balance. This is what your payment method was charged. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1793170800&signature=92578480023d7fda8fdff739aadffb520b3cfd530828459130d12d9fde4667d8&req=diYlH8l5n4hYWfMW1HO4zdWraRI%2B6VQWPZYKVlMiWEVrHeB9SJJFVtrKum01%0AT%2BNIlHttCIdC9fpJhRU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1793207700&signature=1d1563041b68b176cfe3a4dd98598c1060a2aa7ca77d60759f3ebfe27964d79e&req=diYlH8l5n4hYWfMW1HO4zdWraRI97lMZPZYKVlMiWEW2p%2FS61kqsb6pgjTYt%0AR5Fxf7F%2BWrO2%2Bht3YXI%3D%0A) ## Billing details on your invoice diff --git a/content/support/16893491-get-started-with-smart-reports.md b/content/support/16893491-get-started-with-smart-reports.md index 6541ab08ed..5dbeccb6f6 100644 --- a/content/support/16893491-get-started-with-smart-reports.md +++ b/content/support/16893491-get-started-with-smart-reports.md @@ -28,13 +28,13 @@ Each report includes the following sections: Workstreams shows what the group used Claude for most, by sessions and by spend, side by side. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671030907/7b62b605189fe8e9474a20c1eaf2/image.png?expires=1793169900&signature=2bf70867906e4eb13f69596931f382ead1ea789c2b1126257f81d540eadcf0d6&req=diYgF8l9nYhfXvMW1HO4zZse%2BmGdTQEFVa%2FWhnGS4GkC%2FAcetDCdfbWKBpoD%0AzcfD9bgLwjQf4TrMBv4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671030907/7b62b605189fe8e9474a20c1eaf2/image.png?expires=1793207700&signature=4eb5e24eda4cbfbdd6ff1d0b2536c8879beeb038db8aab0c567d256c67e20865&req=diYgF8l9nYhfXvMW1HO4zZse%2BmGeSw8LVa%2FWhnGS4GnxnO944XF7Grw6KAh8%0A9QimYURczLKzwmqLtW8%3D%0A) ### Deliverables produced Deliverables produced groups sessions by the type of output that was produced. For example, analysis, documentation, content drafts, and code. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671035220/2a582bc047a6ba46e7dbd6f05d9f/e17881ac-874c-4747-94ca-8679e0301455?expires=1793169900&signature=2870cf856ed4d11f9937872835401f48227f886c3df801b3d675a1365e43d012&req=diYgF8l9mINdWfMW1HO4zelj06RaldT7YDEFlKbF9Y%2FxMCEAozqfgV1dnytY%0Ap6wKIfvdsvRhYVI4Z9M%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671035220/2a582bc047a6ba46e7dbd6f05d9f/e17881ac-874c-4747-94ca-8679e0301455?expires=1793207700&signature=bef577171fd9fbb30d00e741a84de03158d65458a827e85099a5c11eabe7e69a&req=diYgF8l9mINdWfMW1HO4zelj06RZk9r1YDEFlKbF9Y%2Bnn%2BvrQHGmmbRxWEfr%0Ay75%2B52mAIfRUBLYNPw0%3D%0A) ### Cost per session by type of output @@ -48,17 +48,17 @@ Task outcomes shows what each session produced. Most common frictions shows what got in the way, by category. For example, a connector that wasn’t set up, output that didn’t match the ask, approval or sign-in gating, tool failures, or rework loops. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671052365/b69f22b75729e5587563e7ab6830/b1647659-a7ea-403b-89fc-0b150ee97675?expires=1793169900&signature=c3ece47a5069949fe9511f8c7125d4f768bfbaed4281969eb2c5848df2d3b00d&req=diYgF8l7n4JZXPMW1HO4zdDitrk0UtRYjFK5P3Uf7RhGeBj87MTy5tSozxLK%0AH%2BYZEr%2FMch7D9m4Py6k%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671052365/b69f22b75729e5587563e7ab6830/b1647659-a7ea-403b-89fc-0b150ee97675?expires=1793207700&signature=d120339105d86542a4507784c850cdb87c767c30a01b167e1ba628bab4c04c30&req=diYgF8l7n4JZXPMW1HO4zdDitrk3VNpWjFK5P3Uf7Rhf%2BpLx9wUT3%2B8dBnCe%0AWuYEPmtsxrEhAuWX%2FMw%3D%0A) Click into a category to see more information: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671053199/b68936dd5d590c5fbcbbc092b332/5ec247b2-cd67-4f3f-97b5-23479b87a5c6?expires=1793169900&signature=5079a655e68f0386909375af194c4b37e92f7db02465ae326079bfaa1f54ca95&req=diYgF8l7noBWUPMW1HO4zbuGO4gpILAVodOVMLl17PWqTPC39KRGVqkZr%2FnT%0A1O4sXcH2jVMf7ZB5vls%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671053199/b68936dd5d590c5fbcbbc092b332/5ec247b2-cd67-4f3f-97b5-23479b87a5c6?expires=1793207700&signature=8074db719b045a1d646f395f47ced0fea7c1cb1c2cb625912ef9b0f65c03a57f&req=diYgF8l7noBWUPMW1HO4zbuGO4gqJr4bodOVMLl17PU09kcaghttkxSxQWjz%0Ah6RI4O%2FYGENMy9pnQBg%3D%0A) ### Inefficiencies Inefficiencies counts sessions that produced nothing usable and sessions that were personal or off-topic, with their cost (shown only as an aggregate count and cost, with no summaries or drilldown). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671036122/90dc848a7adf371a872bd89a2f5e/de86945b-ccfe-4e0f-892d-abacc475c5c4?expires=1793169900&signature=c620d16e1794c22b211250fcf58f012f5a2a810c4d90e666f49c9004e0abb3b3&req=diYgF8l9m4BdW%2FMW1HO4zcYfhgyXC%2F0TBas8rgXn%2Fb3Ej07fI4h4V27X5PAq%0AImmp1oou0ap%2BAaAblpY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671036122/90dc848a7adf371a872bd89a2f5e/de86945b-ccfe-4e0f-892d-abacc475c5c4?expires=1793207700&signature=a16e170f8a54f6f49ef26f066a1d7a480f36aa99678a0e399ac399d1ade27081&req=diYgF8l9m4BdW%2FMW1HO4zcYfhgyUDfMdBas8rgXn%2Fb0suxq5ssRk8B4Qq5ok%0Azw%2BFuSpcD4G2wbJBdS0%3D%0A) ### Reusable skills and workflows to build @@ -68,13 +68,13 @@ Reusable skills and workflows to build identifies repeated patterns that could b Most expensive sessions lists where spend concentrates. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671032083/2b075387a4a3473f884a8ba26436/image.png?expires=1793169900&signature=defb7938f0abfe5670884b128024b42dd5f4a9817f7fb7474f9626f12f3efc78&req=diYgF8l9n4FXWvMW1HO4zdLkImyk7E8gnUoxuhUXEhiqIxabw33NbxNyy6Lk%0AHzbjWlNhSaGchKLOujM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671032083/2b075387a4a3473f884a8ba26436/image.png?expires=1793207700&signature=bb7b53af732d7187a101565e6bf3232f364438ed54588cbc419cbbd9da8eb32a&req=diYgF8l9n4FXWvMW1HO4zdLkImyn6kEunUoxuhUXEhh1YlSWOSXTGm8%2FcCtB%0Aw4IqCSBY5KIzHGerwSs%3D%0A) ### Complex, autonomous work Complex, autonomous work shows sessions scoring highest on task complexity, time saved, how long Claude worked on its own, and the expertise required. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671031695/3781b98c5cb9cdc069439aa3d9ab/image.png?expires=1793169900&signature=352a9ac73d311aa64fc87e48ee64ce354b37550f1006ca1ce9d1ffe6cf4ffce2&req=diYgF8l9nIdWXPMW1HO4zcPtgjHwDdbNtjDEKfEvx0Ozs9zpAEnJmUAEwI3%2B%0AUf4qrwOnam%2FAhDk8Sc0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671031695/3781b98c5cb9cdc069439aa3d9ab/image.png?expires=1793207700&signature=8a1203cc6692bffc896a1cb9daa03189febee43d1019b9c6226e4607a9c5de19&req=diYgF8l9nIdWXPMW1HO4zcPtgjHzC9jDtjDEKfEvx0Mb%2BuPeNabSChNW7z2Q%0AZcIWmiLem7UsRXcs8ME%3D%0A) ### Answers to custom questions diff --git a/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md b/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md index 4f52f31a38..db59794b2d 100644 --- a/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md +++ b/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md @@ -28,11 +28,11 @@ If your organization already allows Marketplace apps, this takes about two minut 2. Open a Google Docs, Sheets, or Slides file and go to Extensions > Claude > “Open Claude": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707281468/abc0497defca04936c9a4b97d147/8b17d05f-3fb1-4e49-8d1f-65364ac3f496?expires=1793170800&signature=1108225ba710e66e0e6c652e93e90a241a03290b3ae8d9e0f56633eb4336f8c6&req=dicnEct2nIVZUfMW1HO4zRwmJT9tU%2BRHaAKM49NdBLNEGmP0BD2qogdifeDW%0Aoi5w%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707281468/abc0497defca04936c9a4b97d147/8b17d05f-3fb1-4e49-8d1f-65364ac3f496?expires=1793207700&signature=74776c02ed329cdda799c7fc8a4630a96bd3d1fb77b13d4f89b3fc7914b1bd2b&req=dicnEct2nIVZUfMW1HO4zRwmJT9uVONIaAKM49NdBLPDTwCtSMlvPBByBDYG%0ABhjF%0A) 3. The first time, Google asks you to allow two permissions. Review them and click "Allow": - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707282342/f583a396098ff16e3cbd156d4a2a/112c6459-79c6-4fbb-9bc0-748fda6f592f?expires=1793170800&signature=2fd946680e5a45374fd979d3d02b647d41556347fed08b83b0f626c941eea587&req=dicnEct2n4JbW%2FMW1HO4zeKY3p8Hhw74eBfHlrCfDWd0Cy5Ab%2BGjzI%2B8MJ2w%0AZ0PZ%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707282342/f583a396098ff16e3cbd156d4a2a/112c6459-79c6-4fbb-9bc0-748fda6f592f?expires=1793207700&signature=7c52c48f404a39e5cc4bdc34da80a6f1d50a38a1a36ba57482626fa59f1dac7e&req=dicnEct2n4JbW%2FMW1HO4zeKY3p8EgAn3eBfHlrCfDWe%2FXI4tk%2BH6ue3a5e7y%0ASfb6%0A) 4. Sign in with your Claude account in the sidebar, and optionally enable your connectors. diff --git a/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md b/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md index 3e4583f6ef..2ae796e42d 100644 --- a/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md +++ b/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md @@ -76,7 +76,7 @@ If a user belongs to more than one group with a pooled budget, the largest poole With a custom order, the first pooled budget in your list with budget remaining pays. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719736736/a4ec8e92af4975a87891357e5dbd/6f58b496-432d-4069-ba18-72a6390ab2ea?expires=1793169900&signature=85c2891285823251cf9efa885266e10cbf261de121073a4b2c51fc32f367a930&req=dicmH859m4ZcX%2FMW1HO4zU9wBwcZV4E6TLR6JppsyjTjw6xTogUiK2HKqgOS%0AzMQKj6WkMJtEj%2Fk%2Fz34%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719736736/a4ec8e92af4975a87891357e5dbd/6f58b496-432d-4069-ba18-72a6390ab2ea?expires=1793207700&signature=c06b377981f8ec2108e2fe00d30ed72e59f487340316a5f7b7256c607fbeca7e&req=dicmH859m4ZcX%2FMW1HO4zU9wBwcaUY80TLR6JppsyjQQLpqTCF%2FnAjfZNlhV%0A8T3MmWcrvuItvih6MXU%3D%0A) **Note:** Budget priority only decides the order in which pooled budgets pay. To choose which group's member monthly limit applies to a user in more than one group, use the **Member limit from groups** setting under **Spending defaults**. diff --git a/content/support/17203415-set-up-claude-for-intune.md b/content/support/17203415-set-up-claude-for-intune.md index 1ab20d6c72..9f76b73de7 100644 --- a/content/support/17203415-set-up-claude-for-intune.md +++ b/content/support/17203415-set-up-claude-for-intune.md @@ -70,25 +70,25 @@ To add Claude for Intune for enrolled company-owned devices: 1. In the Microsoft Intune admin center, select "Apps" from the left side navigation panel: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700192269/ce2bf95a18aba11042da50f4c1ad/dda0f9a2-d585-4b09-ae4f-a1ff70b1e010?expires=1793169900&signature=4fd558b16b014b3aef2dda96c6bdbc8ac733edb5619f30d6146d1621be9bbd03&req=dicnFsh3n4NZUPMW1HO4ze7khjLQ5GJpAMLV2Uu0R4Un7mEMRPPbRwWgM3pc%0Apn4c%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700192269/ce2bf95a18aba11042da50f4c1ad/dda0f9a2-d585-4b09-ae4f-a1ff70b1e010?expires=1793207700&signature=2ae49fecc961576aa1585cbe4aa25532cea02a9851e1d2ebe9a3520cc44f9625&req=dicnFsh3n4NZUPMW1HO4ze7khjLT4mxnAMLV2Uu0R4UGZfqOHe8HZQu%2F%2BvH5%0AIgc4%0A) 2. Under Platforms, select "iOS/iPadOS": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195036/b70c6c0bdeff5f2b72568ef4943b/67cc834c-5e91-42da-9d3b-1f32c8dd8c05?expires=1793169900&signature=0457d7a028613a535254d6e84f185a1064d4a0df79418d0306ca8d678032c770&req=dicnFsh3mIFcX%2FMW1HO4zeH1oU7mt3qdQ7hR7Wh%2Bi72B6pKrT4BtDt1mjp7R%0Acyzb%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195036/b70c6c0bdeff5f2b72568ef4943b/67cc834c-5e91-42da-9d3b-1f32c8dd8c05?expires=1793207700&signature=91de4a56c6d5f448b2d30f801459267a5bfd68c71588afad3420ce7b6a5e026b&req=dicnFsh3mIFcX%2FMW1HO4zeH1oU7lsXSTQ7hR7Wh%2Bi73G9RPVCX7vkzz5LE28%0A4zlh%0A) 3. Click "+ Create." For the App type, select the "iOS store app," and click the "Select" button on the bottom: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195791/9a01290b4189e6a39c473af0a448/cfed06da-f35a-4b22-b687-286ea48864c1?expires=1793169900&signature=727607a8e1614318fc153dbcfd1016f68e65cffada6cbcb85b657a8168e8d288&req=dicnFsh3mIZWWPMW1HO4zTni3cUoZJcl2SRx6amjj9Ej5JbFNT%2FlkaPL2RA4%0AMAQP%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195791/9a01290b4189e6a39c473af0a448/cfed06da-f35a-4b22-b687-286ea48864c1?expires=1793207700&signature=fd7e27d641f05f5cb1d05e7bcc33c527ef07f40bd283149f344dc976dd0f73fa&req=dicnFsh3mIZWWPMW1HO4zTni3cUrYpkr2SRx6amjj9FGwFQB2%2Bxr%2FI1BQQpA%0AtV4E%0A) 4. Search "Claude for Intune" and click the "Select" button on the bottom. 5. In **App Information**, set **Minimum operating system** to iOS 18, then click the "Next" button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700196458/588327ab209e9524c45111a244a1/258697c2-2f82-471b-9104-2bccb1b01614?expires=1793169900&signature=7016174ac568f929deea5a7c41fcaa2568f2b3f0ca3eb50fd0a7105be877ef04&req=dicnFsh3m4VaUfMW1HO4zbxl5YtWcTsnDNNSLAHCCFojC3obb7XzXC%2BU5FBg%0AzfTh%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700196458/588327ab209e9524c45111a244a1/258697c2-2f82-471b-9104-2bccb1b01614?expires=1793207700&signature=0f5ff80758c97b93e1891bfbeb5ab419d9097d9b4715ae14ca55739d06398f70&req=dicnFsh3m4VaUfMW1HO4zbxl5YtVdzUpDNNSLAHCCFo%2Fd3jKTednXeOgz7tT%0AJ2qH%0A) 6. For **Assignments**, add the groups that should get the app: under Required to install it automatically, or under Available for enrolled devices so employees can install it from Company Portal. You can use user groups or device groups. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2741107114/8f15b0d179a54c2ca4effaad8577/55bed25a-4b20-47b0-9e89-7f8adc86c04f?expires=1793169900&signature=6190df01d2de6b951d5fbbf3900601c9503524da41a782131fcdc0d7d40ee5a0&req=dicjF8h%2BmoBeXfMW1HO4zYaZMeu9f%2FqXmN%2B6UXepdg%2Fkb7TVf4pG%2FYYRIeaH%0AdFjW%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2741107114/8f15b0d179a54c2ca4effaad8577/55bed25a-4b20-47b0-9e89-7f8adc86c04f?expires=1793207700&signature=1a0a89a76d4b1e0035af0076937a48d66183945b35ccbeae4b0bbfdec7fc7732&req=dicjF8h%2BmoBeXfMW1HO4zYaZMeu%2BefSZmN%2B6UXepdg%2Fcf20KO%2Fowa1KfGOtl%0AAfvo%0A) 7. Click "Next," review and create. @@ -98,27 +98,27 @@ To add Claude for Intune for enrolled company-owned devices: 1. In the Microsoft Intune admin center, select "Apps" from the left side navigation panel: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700190760/9f6412fe68632cffee29826f7d30/42fdeb30-64af-4089-a976-5094bb6b8292?expires=1793169900&signature=0b1b71c927302c78d37e4da82664ed2641d9f7a1a62b7151a9a03d318621f3d1&req=dicnFsh3nYZZWfMW1HO4zQwrZIkDVds1LtTCoSp4D6odtsmVb7OTCTOiHUJn%0AAge2%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700190760/9f6412fe68632cffee29826f7d30/42fdeb30-64af-4089-a976-5094bb6b8292?expires=1793207700&signature=4723c28876e095eab2f5d6a02c1d290d557e9f0e50c126e6d8bc4dd5d8e21fc1&req=dicnFsh3nYZZWfMW1HO4zQwrZIkAU9U7LtTCoSp4D6oXiqymnaS%2FNVimraAO%0A0nH2%0A) 2. Under **Manage apps**, select "Protection": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700200858/a7ddd4265aeb6d61a7a096297cd5/fc9a1fe2-3d0e-4038-9b2c-f96bd19e4020?expires=1793169900&signature=853f810f60c1080e8a54d82dbcdb3460c86f59d856771d6bdf8e42ee599bf571&req=dicnFst%2BnYlaUfMW1HO4zeBHXBw88%2FTknJWY0xu8hzLh0iZaUZ5%2FyNVim%2BnW%0Ar7fn%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700200858/a7ddd4265aeb6d61a7a096297cd5/fc9a1fe2-3d0e-4038-9b2c-f96bd19e4020?expires=1793207700&signature=12ed1a8ba76269bf7430f37730cfa370db9b3fda1655815d2a1f1cae2537ccfd&req=dicnFst%2BnYlaUfMW1HO4zeBHXBw%2F9frqnJWY0xu8hzJp5wLQBbGXN0T6v%2B3R%0AugDH%0A) 3. Click "+ Create" and then select "iOS/iPadOS": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201382/6240e257b2b498b5fa5ac1111561/11ef4f59-aba1-4d2b-ac58-9aec1dd60a4d?expires=1793169900&signature=ff7d815790cc7132364bc5175eb43f0914e79bac9cd44a9fbab8e1bbc9c77cfd&req=dicnFst%2BnIJXW%2FMW1HO4zc89y0hXBHNHV2VWh%2B9zzEqEUDRJZv3Zy%2BtAfhO9%0A5YIy%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201382/6240e257b2b498b5fa5ac1111561/11ef4f59-aba1-4d2b-ac58-9aec1dd60a4d?expires=1793207700&signature=83cb074ae192d165cded084af8c9bb274d1aade20ca5042972db48f5909d29c1&req=dicnFst%2BnIJXW%2FMW1HO4zc89y0hUAn1JV2VWh%2B9zzErHR%2FlFbfG8R5mhDNbY%0A09nT%0A) 4. Enter Name in the **Basics** tab, then click "Next" to **Apps**. Set **Target policy to** "Selected apps." Click "+ Select custom apps": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201929/2edf45cedc0bc03204f86d01a49e/4d96c12d-962b-43f6-8b3f-668e3247d4c1?expires=1793169900&signature=5e2727a2c830a764229a9a5e028b0f573410687310b0b123016541b5339bfa32&req=dicnFst%2BnIhdUPMW1HO4zVmMRJIVVTQBKETwku7gMsuSlCYl1y6HHLFU08S5%0ATPqs%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201929/2edf45cedc0bc03204f86d01a49e/4d96c12d-962b-43f6-8b3f-668e3247d4c1?expires=1793207700&signature=64e0367058cfaafdc1f133c45713aa5e48d992c0c14ee44150bcb4ba05a3402a&req=dicnFst%2BnIhdUPMW1HO4zVmMRJIWUzoPKETwku7gMsvanWkFQyYyROLwDY2V%0A8Mv2%0A) 5. Type in the bundle ID `com.anthropic.claudeforintune`. Select it so it appears under **Selected Apps** before clicking "Select": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700202816/3565aea2d1b9c22a5f8d105825c5/3de6d241-6259-463e-a503-a6ca9f2095e0?expires=1793169900&signature=25e560a98e853b0ad9ce9700169c53457d4013909a114310fd1970f20eb7c98b&req=dicnFst%2Bn4leX%2FMW1HO4zf6tYiApzqN%2B12LT9vQL0W523cgNsiYqqpYgWxvb%0APnyY%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700202816/3565aea2d1b9c22a5f8d105825c5/3de6d241-6259-463e-a503-a6ca9f2095e0?expires=1793207700&signature=8a58dc0d18069f337b6006f4f1e0db8caa9c6eb486c2b60ccff05bf2169ee66d&req=dicnFst%2Bn4leX%2FMW1HO4zf6tYiAqyK1w12LT9vQL0W5bRi5LnlPNn7l%2FjfmC%0A2pvn%0A) 6. In Apps, confirm the bundle ID now appears under **Custom apps** before clicking "Next": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700203780/24ed354ef0de87bf0a0c1bc129a1/46eed662-f488-48ee-a4d1-8a9a76079884?expires=1793169900&signature=4a5d10e6d43b32315d7b2fc529c752f493b62d79e09fe3a79ed59e457dfcdd38&req=dicnFst%2BnoZXWfMW1HO4zQd95NaL3cHW8F6Cfy2R7u8OxMS5vf8AED%2BW49ei%0AAlPO%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700203780/24ed354ef0de87bf0a0c1bc129a1/46eed662-f488-48ee-a4d1-8a9a76079884?expires=1793207700&signature=55699eb308cfa8df146cbf0a825830fc6d58ea5738c6f65a9a574f1d612e5609&req=dicnFst%2BnoZXWfMW1HO4zQd95NaI28%2FY8F6Cfy2R7u%2BO7L4WAMf5pFAdyeig%0AcbUt%0A) 7. Configure the Data protection, Access requirements, and Conditional launch settings as needed. diff --git a/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md b/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md index 4d08f7180c..e2cd9b1969 100644 --- a/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md +++ b/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md @@ -184,11 +184,11 @@ The new unified Claude experience gets its own line in your reports. When a memb **A page of its own.** Admins who can view analytics will find a Chat and Cowork unified page under Apps. It shows daily active users. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719814921/59cd7abb6c99192d741223dd2016/f2fadd45-8cb0-49db-a9a2-c8f367f29c91?expires=1793169900&signature=8175e1549faab21c9f1d69cdb4c8a6defa6db9efadbb37e7498b2485e2825656&req=dicmH8F%2FmYhdWPMW1HO4zdLa5QxpZqeJf83E7E4Kt4UZMwuARDphBTGtcm9x%0Ad7RCJK9%2Bk0DHkryA4tg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719814921/59cd7abb6c99192d741223dd2016/f2fadd45-8cb0-49db-a9a2-c8f367f29c91?expires=1793207700&signature=0353cabeab7421d2e128ae0ed26c262e32a4f74fa5630a98530e38dc8dca82b8&req=dicmH8F%2FmYhdWPMW1HO4zdLa5QxqYKmHf83E7E4Kt4VP4YV8IWxMszsdGTD5%0AMlJbLcWjrsczhMGE27g%3D%0A) **Across the dashboard.** You can pick "Chat and Cowork unified" in the Active users, Active members, Total spend, and Spend by model charts. The See all members table on the Overview page has a "Messages in Chat and Cowork unified" column. The Top connectors and Top skills cards don't include it yet. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719816289/17e3ba22d470c32e8df9b3c20251/385c6be9-7019-451d-85f8-025a6e12a34c?expires=1793169900&signature=8b9ed92bcfb8da4b5e62b3320f2ee73c4d2d4377c6d06beeb9cbf121f2ae2e98&req=dicmH8F%2Fm4NXUPMW1HO4zRXO8AwQRoywJG9o4WcdeVChOEBopFj3B0H9YxO5%0AE5n0SJbC2U7QMzS5J0w%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719816289/17e3ba22d470c32e8df9b3c20251/385c6be9-7019-451d-85f8-025a6e12a34c?expires=1793207700&signature=c080c6b8667d6ecb57350e36af98447aaba52b021897384e104b05c1aa0e7a93&req=dicmH8F%2Fm4NXUPMW1HO4zRXO8AwTQIK%2BJG9o4WcdeVA837ObEAVsku591i%2FW%0ATpt%2FUAyJyElewfyT4lQ%3D%0A) **Who sees it.** The page appears for every organization that can turn on the new unified Claude experience, whether or not it is on yet. diff --git a/content/support/8114491-get-started-with-claude.md b/content/support/8114491-get-started-with-claude.md index 82d04d1e29..7527257b1e 100644 --- a/content/support/8114491-get-started-with-claude.md +++ b/content/support/8114491-get-started-with-claude.md @@ -36,7 +36,7 @@ You use **prompts** to communicate with Claude. The best approach is to speak to Type your prompt into the chat interface and click the submit button to start a conversation with Claude. You can click the "+" button in the lower left or type "/" to view additional options and commands: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1793170800&signature=aef0679ee77aff4e0e9b13e94e67c4735254f4e5cdaf2da1681e0a5e84214cee&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7CzLs4eJ9crMELaMZPz6RrU6B%2FG95QMT28XC%0A6t4UL4fnbWINK%2FuVRBk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1793207700&signature=63156c09e3cea2f61e885edfae8cb2aa9346da0f6e4101868c7c027c5dd0de88&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7CzItICG9crMELaMZPxqfJ44%2Fnacv2%2FiC8AS%0A8lTZ3itwthvnz%2BeqVIg%3D%0A) --- diff --git a/content/support/8230524-delete-or-rename-a-conversation.md b/content/support/8230524-delete-or-rename-a-conversation.md index 06ec207e16..76d010a71a 100644 --- a/content/support/8230524-delete-or-rename-a-conversation.md +++ b/content/support/8230524-delete-or-rename-a-conversation.md @@ -44,15 +44,15 @@ These steps apply to Claude for iOS, listed on the App Store as Claude by Anthro 4. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1793170800&signature=1d4939ab889a27a87229411925a1902be70c7ac860d8471381a5d93d259514cd&req=diUuH8x%2BnIJeUfMW1HO4zSc12K1bj2Cj1DBI29QsIlEGDlakEFL2qNOVa09B%0AMNBUWJODg%2FnwGE1KaGU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1793207700&signature=6f5045053969548112fece9a7f3bf0a5384f69fdb7440cb5a6aa4717383e96df&req=diUuH8x%2BnIJeUfMW1HO4zSc12K1YiGes1DBI29QsIlHj%2Bly5fsYgys2PoQqC%0AH8YQStkhX%2F6pWRbEaTk%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1793170800&signature=87c08241e31606c21642d0af99e702f9a18d4574e2c22765d68e459dc0e1c301&req=diUuH813nolaW%2FMW1HO4zTjXM%2BSNKcDtj7blKEDtUI1zlZfXRRoDTxbeYk9U%0Ac71JiqKHKlqdpkqdOVk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1793207700&signature=3ebd3e554cbb5c93494862c8f90035cfe24a49874176e35b1de7bfc1b17fe7d5&req=diUuH813nolaW%2FMW1HO4zTjXM%2BSOLsfij7blKEDtUI1ylr74IXbZ7WVKD3zd%0AObElsc8Uc78TJ1NhRRI%3D%0A) You can also delete the conversation you have open: tap the "⋯" button in the top right corner, tap "Delete," then confirm. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1793170800&signature=5be2c91db56896a53c2f274c5ae79b49df0fb1f77dd114c8c01e5bacd56714f8&req=diUuH813nolbUfMW1HO4zVCIq5nOzNxOzQl%2BKgU984zLCTZbBt9vKjnqKwzJ%0AFnnkSmqBY%2BkgcOeR8Ck%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1793207700&signature=d38c89b8eb2ff5464fd2056665167e7b56c392e58f2c9eb88d844986f14bd811&req=diUuH813nolbUfMW1HO4zVCIq5nNy9tBzQl%2BKgU984zp3Y31kgnxjXFL5%2F3H%0AHlrSNK9ZN05dPRNqlbM%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1793170800&signature=19903f52f1fd5c35b930720657f04f1578b251ac2cb111fbda8971b950bfca26&req=diUuH813nolaX%2FMW1HO4zVCl4Qvz1mVFEDIU8RT6jk32LHJgmVhFEB98nG%2BE%0AlhvVp3nW2g9gUxpG8kQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1793207700&signature=d493550532271682d069637f4ed5aedc08c98d71845c0097c1ba3dbb0b81accc&req=diUuH813nolaX%2FMW1HO4zVCl4Qvw0WJKEDIU8RT6jk37txdWAb%2BFfvYJnCLj%0ALOCQ%2Bcd6GMtsP7Tvar0%3D%0A) ## Delete or rename a conversation on Claude for Android @@ -66,9 +66,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1793170800&signature=0a889f4001c4204807d00ee954097fa6fbed53ab939e2c6ecf1e1e45f07878df&req=diUuH813nolaWfMW1HO4zVTddtEtxVB9rqtc0YNNUtLJ7BjEgPfs1%2BntTqg5%0AnhZvB0zK7YwlJd9UOiE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1793207700&signature=d25a2142c85432bb89644d3c03a8b5606e24255013a05f5753d9cccf1dda9119&req=diUuH813nolaWfMW1HO4zVTddtEuwldyrqtc0YNNUtIQ9qUV7F7%2BUbrAF9x7%0ApXz8u0omoNQxaDA7j40%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1793170800&signature=a78fb3745a15f0f27348bc16e24d84188850980ff1444029d91f8a06a98b869d&req=diUuH813nolaWPMW1HO4zUYvwlYKpT5U%2FjekULCQNzWWkn4tJ3XCAMbHjcDF%0AYZdmNQqYZh9rzLmiwyM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1793207700&signature=39ce6664371ed0ecd06510260327add7bf92a49052efc134e1f59b75cd1a4a2d&req=diUuH813nolaWPMW1HO4zUYvwlYJojlb%2FjekULCQNzUFJ2zOM1Pg24OrWtc%2F%0Avmg%2FsU5Pe611XuJy6ts%3D%0A) **To delete multiple conversations at once:** @@ -78,9 +78,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. Tap the trash icon, then tap "Delete" in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1793170800&signature=9b03ff0ad6c0e220f7b3319b480934641965935ab3320a24cf18566edcec7c18&req=diUuH813nolbUPMW1HO4zWGamcR1fY3X4AqhTnZa84UxISdyS985ZBicOrA1%0ACpT6agro5i4J3USwtlY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1793207700&signature=cdfaf727e5b0bae906977b9dff425d5f04db8a1cbf52c4add2816abc08835073&req=diUuH813nolbUPMW1HO4zWGamcR2eorY4AqhTnZa84Xp1HNFQJcFgDoGIgA%2F%0AxLv1s0eXPKTNzy%2BZzXk%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1793170800&signature=5ffeb1ceee08a24ddf61a9d37c6ce022be38253d6e3e39f2d49272bbc91c7914&req=diUuH813nolaWvMW1HO4zQTtEhbww0AwSBGfF3I2bRjVU2IARjRoYCN61KAM%0AIXXd9%2FMNnn6kY%2Ff5lUE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1793207700&signature=98f525770720d708305ffb16f8fc42b362ebe69e00af76a47288a8c172ca8fd8&req=diUuH813nolaWvMW1HO4zQTtEhbzxEc%2FSBGfF3I2bRjyVvDomupS7SU9NNLf%0AHwGj78mFEBekPa0Jb6o%3D%0A) ## What happens when you delete a conversation diff --git a/content/support/8325618-paid-plan-billing-faqs.md b/content/support/8325618-paid-plan-billing-faqs.md index 89a5c401a2..757e3a96d9 100644 --- a/content/support/8325618-paid-plan-billing-faqs.md +++ b/content/support/8325618-paid-plan-billing-faqs.md @@ -50,7 +50,7 @@ There's no separate option to remove a card, and updating to a new card replaces If you want to use a name other than the one tied to your payment method, check the "Use a different name on invoices" box when adding or updating your payment method in **[Settings > Billing](https://claude.ai/settings/billing)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1793169900&signature=0fbbd215be23f08edf0dacee14ec8a289dd7c80f0f612a2a59cec53e23c36219&req=dSklFMh6nIZXXPMW1HO4zVXW8W6qbTrFQoNvNFTb5ce7pu4E3QClEbqXu%2Fij%0ANdoIoaEjqDzgJ3ulbDU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1793207700&signature=f273cf5b568ec750b727921e01902e231789fe06aa54e28cbf3b9ab3a6851235&req=dSklFMh6nIZXXPMW1HO4zVXW8W6pazTLQoNvNFTb5cfK9TCxPHDRDJ5jDhvA%0AYRBgDFwOHHwUYQP3QRo%3D%0A) ## How can I edit a paid invoice? diff --git a/content/support/8887527-customizing-your-appearance-settings.md b/content/support/8887527-customizing-your-appearance-settings.md index 91d7b86d33..f75e505fe7 100644 --- a/content/support/8887527-customizing-your-appearance-settings.md +++ b/content/support/8887527-customizing-your-appearance-settings.md @@ -8,7 +8,7 @@ 3. Select from Light, Match System, and Dark under **Color mode**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1793170800&signature=55328eb9d194a30713818bcf79da30642b686be32e87f288164c28ae1388acaf&req=dSYjHst4nYVeXvMW1HO4zc2jJqE8h4vsSBkgeTglJroI69xvmTDSk0kG%2BuDR%0AMa9Fjie%2BC07%2B91bhtaY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1793207700&signature=4338975f5db25299a3c19b30f54846ad2b510623fe913882140a91a8a81a51f2&req=dSYjHst4nYVeXvMW1HO4zc2jJqE%2FgIzjSBkgeTglJrrZ6xQ3CL5JgDkfhYE2%0AaLu2WIhn93%2B6YfAtraI%3D%0A) ## How to change your font @@ -16,10 +16,10 @@ 2. Select from Default, Match System, and Dyslexic Friendly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1793170800&signature=18fe53c9029797290568fe40f47b1a895bb29eb0a9c16e2b062f868bb254338f&req=dSYjHst4nYVeX%2FMW1HO4zc896mPkWnE0QtNFlF5%2FHEdJP9uVRZxGTvSAo%2FZZ%0AXne7kUM%2BbF8cdlCkBV4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1793207700&signature=2359e21310bb85ebfb37a074d26705b09f1395f9649e8c05c80f71b6dc04b03b&req=dSYjHst4nYVeX%2FMW1HO4zc896mPnXXY7QtNFlF5%2FHEeL02158dDyn5Rv5ORA%0AmxywaLm93F09u3XDtok%3D%0A) ## Can I disable the sidebar? It's not currently possible to completely disable the sidebar. You can click the button on the top right of the sidebar to open or close it. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1793170800&signature=3aa71ec14331e1d01327d9ee5d33531c1996310a6a892ee12cd5c78b149cf528&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BBlz3XnvnylfYa7uDb9mq1AfrC4V4ZsBtdwPn%0A7h%2FBUAT3XknMv7LlzWc%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1793207700&signature=8d4001093f2f01d721eada67ef8c61385f119792960b76b10db9ffa3ba879fb2&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BBlz0WXzoylfYa7uDb9mG9DiwkCzKedN%2FVahA%0A7%2FYVRWKC9vGoABtdbrY%3D%0A) \ No newline at end of file diff --git a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md index f613c45416..eb7f814f06 100644 --- a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md +++ b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md @@ -132,7 +132,7 @@ For the full walkthrough of your options, deadlines, and what happens to your su You may have both a personal account and an organization account tied to the same email address. You can switch between them by clicking your initials or name in the lower left corner of the screen. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1793170800&signature=ae576276e20bb8e34f8ce8d05aa6e65daac7fad3eec75de73f15d4148d6cf4d0&req=diMmFMh3noJbXvMW1HO4zXhPnNM3zx9pufhmlOXMdYatv%2FJK6mADio1qY%2F9x%0AzfcYLJoN2ZMzdLCf5oM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1793207700&signature=f5cd8cb697c1c7a82d10362f0a0a31f230a36409f0731cb6315772754084f21e&req=diMmFMh3noJbXvMW1HO4zXhPnNM0yBhmufhmlOXMdYbbRJafdXmSWCx49fG%2B%0AIFVhekDGIrbVI1o9IEo%3D%0A) A blue checkmark shows which account you're currently using. Click the other account to switch to it and access its separate conversations and projects. diff --git a/content/support/9519177-how-can-i-create-and-manage-projects.md b/content/support/9519177-how-can-i-create-and-manage-projects.md index ab4484095b..b6e5835a6c 100644 --- a/content/support/9519177-how-can-i-create-and-manage-projects.md +++ b/content/support/9519177-how-can-i-create-and-manage-projects.md @@ -104,15 +104,15 @@ Starring a project allows for quick access from your projects and chats list, vi You can move a standalone chat into a project by clicking on the dropdown arrow next to the chat name, then “Add to project”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190248/0f19c8de18b494a27be252fdfaff/d4e7a5c5-25f5-4623-862b-c593d2dc0b39?expires=1793170800&signature=8c436b128083ae488591ea1f6923563f530f2f56ce367496ac92ace495b38234&req=dScvEsh3nYNbUfMW1HO4zQABaGJtTaAdBSXNVFXQ%2FVE%2Fnae0MfmBB4jDXm5U%0Ao6F7eED4lXnqwXKjgso%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190248/0f19c8de18b494a27be252fdfaff/d4e7a5c5-25f5-4623-862b-c593d2dc0b39?expires=1793207700&signature=578ef7f1aaf02ebce7a2403721584ddefe313cb2d23e8af28b43339c6c4a4099&req=dScvEsh3nYNbUfMW1HO4zQABaGJuSqcSBSXNVFXQ%2FVEwsmxY9chU3HK6OT8j%0A9ZYC1ZW9vCVga%2FROJng%3D%0A) Browse or search for the correct project in the **Move chat** modal that appears, then click on it to move the chat. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190951/34dc256ccd4c0cf74976f31062e6/55365cf2-059d-41b2-ac95-4b00c4389a76?expires=1793170800&signature=4aac6ec97bf10c78d47903bce182553c4912bd72ca6706e12f39935f04aab7f6&req=dScvEsh3nYhaWPMW1HO4zSMECyOxzAkJgYbpTjViBxBgOXW6pManBd8VN6X9%0AHW194ySTD35WqOfBsy8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190951/34dc256ccd4c0cf74976f31062e6/55365cf2-059d-41b2-ac95-4b00c4389a76?expires=1793207700&signature=8d00d5ab5906d255ba607772ac58c7726255de94095810aac5be35ff3ee15715&req=dScvEsh3nYhaWPMW1HO4zSMECyOyyw4GgYbpTjViBxDJPawExvpyL8lufXpu%0AhJBIGLj5dc56daXCl1I%3D%0A) You can also remove chats from projects, or move them between projects, using the same dropdown menu within the chat: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784185682/8625eac15b9fa452f148a6c47250/c53a1bc4-a991-4684-a789-5447ed789d35?expires=1793170800&signature=3bed2307c5370a16b606a83ccf30fc295fd1b89a1a5d6ffaafcc246f136deb80&req=dScvEsh2mIdXW%2FMW1HO4zb6DufQtCUUCS2r1%2FGRlqOT%2FVmCXoCLZzM%2FBMvvb%0AA8CoGvztGf7PC0tBnWU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784185682/8625eac15b9fa452f148a6c47250/c53a1bc4-a991-4684-a789-5447ed789d35?expires=1793207700&signature=0535a2df034347bb8e77c59b0280dbc84a1e7d73c4787e6c1260eccb7e1fe12b&req=dScvEsh2mIdXW%2FMW1HO4zb6DufQuDkINS2r1%2FGRlqOT6dZRv%2FrTHW9xOMbxt%0AoW8%2FBdunvd%2BaOZtSMRg%3D%0A) ---